Description We are seeking a Receptionist to join our Manufacturing team based in WOOD DALE, Illinois. This role requires on-site presence and involves handling customer contacts, managing requests, and maintaining organized customer records. This role offers a contract to hire employment opportunity.Responsibilities: Handle and direct customer calls, ensuring they are routed to the appropriate party within the organization. Efficiently manage customer requests for literature and dispatch catalogs as required. Maintain a well-organized filing system for closed customer orders. Take charge of the company's daily mail dispatch. Utilize Mail Merge for administrative and sales support tasks. Prioritize and handle multiple tasks in a fast-paced manufacturing environment. Independently handle customer correspondence and complaints. Exercise independent judgment to accomplish goals. Maintain excellent written and verbal communication skills. Support the sales team with other administrative duties as assigned. Requirements Applicant must possess strong skills in written communication Proficiency in handling department mail and mail merge is required Experience in filing and record-keeping is essential Ability to answer inbound calls and transfer calls appropriately is required Prior experience in a receptionist role in a manufacturing environment is preferred Strong prioritization skills to manage multiple tasks effectively Excellent interpersonal skills to interact with staff and visitors Basic computer skills including MS Office Suite High school diploma or equivalent is required Ability to maintain confidentiality of sensitive information Must be punctual, organized, and detail-oriented Professional appearance and manner are essential. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
