DescriptionReliability & Maintenance Engineering (RME) is hiring for Reliability Program Managers!Our Reliability & Maintenance Engineering (RME) team is integral to the success of Amazon worldwide. They manage risks, minimize system downtime, and find innovative ways to improve the way we work. It’s how we’ll become a more sustainable business while building the future one innovative product, service, and idea at a time.At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need especially qualified, self-motivated and hard-working people.The Program Manager will direct a team of facilities associates, as well as potentially supervise Area Maintenance Managers and will ensure a safe working environment for all.If you do not meet 100% of the preferred qualifications outlined in this job description, we still encourage you to apply. We understand that skills and competencies can be gained in many ways and we are primarily interested in a demonstrated commitment to the work and the potential to grow. Experience comes in many forms and passion goes a long way. If your experience is close to what we're looking for, please consider applying.Key job responsibilitiesResponsibilities include: Support the Operations team by working in a safe, customer-focused manner Develop and design innovative solutions to difficult problems Handle multiple internally and externally sponsored projects Meet deadlines, develop and track plans on how to accomplish departmental and distribution goals Work with local site Safety Department leadership to understand, implement and audit safety programs. Ensure that all safety programs and procedures are followed Develop and maintain preventative maintenance programs that integrate with Operations schedules. Facilitate and mentor the professional development of departmental Maintenance technicians to empower them achieve their advancement goals Participate in and support efficiency improvement Kaizen activities for the site, as well as the network when needed. Participate in weekly network Maintenance calls and periodic Maintenance Manager off-site conferences.At Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. Where it goes and what it looks like is up to you!Basic Qualifications
Bachelor's degree, or 2+ years of Amazon experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Experience with computers, including MS Excel, Word and Office
Preferred Qualifications
Bachelor’s degree in Electrical or Mechanical Engineering, Engineering Technology, Reliability Engineering
5+ years of experience as a Reliability Program Manager or equivalent
5+ years of experience with team management, budget responsibilities, supplier management, problem solving, and client/ customer relations
Experience using CMMS systems and reporting
Experience with computers, including MS Excel, Word and Office
Relevant training in MHE, Controls Systems, PIT as well as general building operations
Experience in project management
Experience with leading and delivering technical training
Understanding of Lean Manufacturing tools such as: 5S, 5Y, FMEA, PDCA, Value Stream Mapping, DMAIC, Run Charts, Pareto Analysis
Strong communication and presentation/facilitation skills
Strong analytical skills to deep dive into data
Ability to turn complex compliance requirements into scalable processes
Strong organizational skills
Ability to align, motivate and lead a team including creating accountability
Prefer experience managing teams in an industrial environment containing conveyance, process control and powered trucks
Demonstrated communication skills written and verbal including negotiation and conflict resolution
Ability to lead others in a technical role and interact with all levels of management
Reasoning, analytical and problem solving skills
Ability to train others with lesser skills
Ability to interpret and understand policies and procedures and relate them to others.
Field service engineering experience
Experience supporting a wide range of different conveyors and sortation systems
Ability to develop and maintain a partnership and communicate effectively, both in writing and verbally with Safety, Operations, Engineering, Sr. Management, peers, contractors and vendors
Ability to multitask and prioritize many different projects
Six Sigma certification from accredited program
Root Cause Analysis formal training and facilitation experience
PMP certification
Experience with Electrical and electronic principles
Experience with Blueprint and electrical schematic reading
Experience in usage of CMMS programs in support of RCA projects
Experience with Preventive maintenance procedures, Industrial electrical, Industrial controls, and Industrial electronics & robotics
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
