UCCE Voice Engineer

UCCE Voice Engineer

31 Jan 2021
Indiana, Carmel, 46032 Carmel USA

UCCE Voice Engineer

Vacancy expired!

UCCE Voice Engineer

As a leading high-tech healthcare company providing complete physician revenue cycle management through innovative solutions, we are looking for a UCCE Voice Engineer who embodies our core culture of passion, persistence, people, predictability and perspective.

As a UCCE Voice Engineer, you will be responsible for maintaining, troubleshooting and coordinating resolution efforts within the telecommunications network.

What you'll do:

  • Resolve voice network systems and services problems throughout the network

  • Coordinate resolution efforts of others to maintain high network availability

  • Provide recommendations to proposed telecom network/systems designs with respect to ease of installation, support and recoverability

  • Work with Cisco VoIP network contractors performing telecom systems installations

  • Ensure strict compliance to Cisco VCoIP standards and specified design

  • Design and implement Cisco VoIP services and solutions to meet stated business needs

  • Review and recommend changes to teammate designs and project plans of Cisco VoIP services

  • Satisfy and coordinate end user requests to completion

  • Provide technical advice and leadership on major projects to ensure continued delivery of high efficiency VoIP services

  • Assimilate, document and provide management with updates of all assigned projects and significant activities

What you'll bring to Zotec:

  • 3+ years of experience working within and managing a Cisco VoIP environment, specifically with CUCM, Unity, Cisco IVR

  • 3+ years of experience in a multi-site organization working in a large Cisco voice environment with 900+ users

  • Must understand connecting VoIP systems in a multi-location environment

  • VMware or hyper V experience preferred

  • Windows OS experience preferred

  • Linux experience preferred

  • Bachelor's degree or comparable education and job-related experience

CCNA or network+ required
CCNA Voice preferred

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