Description We are offering a permanent employment opportunity for a Collections Specialist in the Security industry, based in FISHERS, Indiana. In this role, you will be tasked with maintaining and updating customer payment records, resolving account discrepancies, and handling collections in accordance with established procedures.Responsibilities: Efficiently process transactions and record customer payments including cash, checks, and credit cards Maintain and update receivable records by summing up unpaid invoices Verify the validity of account discrepancies by gathering and scrutinizing relevant information Address valid or authorized deductions by making necessary adjusting entries Handle unauthorized or invalid deductions by adhering to the procedures for pending deductions Manage collections by reviewing customer payment plans, past payment history, and credit lines in coordination with the billing department Safeguard the organization's value by ensuring the confidentiality of information Pursue self-improvement opportunities to enhance job knowledge Contribute to the accounting and organization mission by delivering necessary results Utilize SAP and other relevant tools in performing tasks related to collections and credit collections. Requirements Proven experience as a Collections Specialist or similar role in the Security industry. Strong knowledge and understanding of collections processes, specifically in commercial collections. Demonstrable experience in credit collections, including negotiation and resolution of complex collections issues. Proficiency in SAP, particularly as it applies to collections and credit management. Excellent communication skills, both written and verbal, to effectively interact with clients and internal teams. Strong organizational skills with an ability to manage multiple accounts and prioritize tasks effectively. High level of attention to detail, ensuring accuracy in all collections activities. Demonstrated ability to maintain professionalism and customer focus in high-pressure situations. Solid understanding of relevant legal requirements and best practices in collections. Strong analytical skills with the ability to identify financial discrepancies and resolve accounts issues. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
