Summary
The primary purpose of this position is to manage multiple housing units, ensuring that each unit is safe and suitable for habitation, and to oversee the daily activities of the property, residents, and employees.
All activities must support the Fort Wayne Housing Authority (“FWHA” or “Authority”) mission, strategic goals, and objectives.
Essential Duties and Responsibilities
The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed.
- Manages the work of staff, including assigning, planning, and reviewing work, evaluating work performance, coordinating activities, maintaining standards, allocating personnel, recruiting and selecting new employees, training, resolving employee concerns, and managing performance issues.
- Compiles the required data for payroll, ensuring that the accounts department has the required information in a timely manner.
- Processes purchase orders to ensure that vendors are paid on time.
- Processes monthly rent payments, prorated rent, and deposits for new move-ins; completes deposit accounting; prepares final billing letters for each move out; and forwards files to accounting for refunds or collections.
- Prepares rent delinquency notices, attends court for evictions hearings, sets up payment plan with delinquent residents, and monitors adherence.
- Maintains records of vacant units are ready for move-in, prepares weekly move-in and move-out reports, and ensures all properties are occupied to maximum capacity.
- Ensures that all units are compliant with regulations and procedures.
- Updates resident changes in household as reported.
- Monitors and updates files as needed.
- Monitors security reports.
- Prepares for and administers grievance hearings as required, ensuring that parties receive fair and equitable treatment.
- Monitors expenses against the budget.
- Completes annual recertifications to LIHTC standards for each resident and files the necessary online reports in IHCDA; monitors all IHCDA reporting.
- Establishes and maintains all required files and statistical reporting for annual reviews.
- Monitors resident files, records, and the computer database; monitors files for income discrepancies.
- Completes annual recertification and interims; completes new lease-ups.
- Provides all required documentation and assistance to residents.
- Performs any necessary administrative duties.
- Promotes FWHA brand awareness by adhering to FWHA brand standards and ensure that any communication regarding the public value of affordable housing programs offered by FWHA also addresses the many other public values served (fair housing, economic development, welfare-to-work, etc.)
- Performs other duties as assigned.
Education and/or Experience
- Bachelor’s Degree in Business Administration, Public Administration, or a related field, and 1 - 3 years’ experience in a related role.
- An equivalent combination of education and experience may be considered.
- Valid Indiana driver’s license is required, and the incumbent must be insurable under the Authority’s plan.
- The incumbent may be required to undergo training related to public housing and/or asset management.
