Vendor Compliance Coordinator Level: Pay Class 3 Division/Department: Logistics Reports to: Inbound Operations Manager Travel: Minimal, at the needs of the business The Inbound Compliance Coordinator works with our internal teams in Merchandising and Finance as well as our Retail Service distribution teams and vendor partners. The primary responsibility is to administrate, educate, and communicate detailed information in regards to transportation, shipment preparation, and product labeling which is key to the administration of our vendor requirements. This includes the support and development of the Logistics Shipping and Marking standards, RSC (Retail Service Center) receiving and claims support, Return Goods Authorizations, product pulls, and RSC receiving dispositions. This Inbound Compliance Coordinator also administrates critical data shares with our Finance and Merchandising departments that ensure the accuracy of information related to our business. Responsibilities
Administrates vendor performance reimbursements and responses to internal and external inquiries.
Applies PO dating as needed for fair and accurate on-time delivery enforcement of scorecards.
Processes, evaluates, produces, and audits data related to reimbursement financial credit and debits.
Audits and administers end-of-the-month reimbursement credits and debits for accurate and timely internal processing.
Administers Merchandising driven vendor product pull and as well as discontinued pulls driving supporting inventory levels.
Supports the development of vendor shipping and marking standards driving efficient and cost-effective guidance.
Supports both internal and external partners regarding vendor compliance via Google Meets, emails, and phone conversations, to proactively train and educate to company expectations.
Processes freight quotes as needed for members assisting them with accurate transportation cost information.
Supports Retail Service Center locations by coaching them through compliance applications and processes.
Supports internal and external associates and partners with timely research and resolution to respective issues.
Supports financial tracking, invoicing, and audits as needed.
Education and Experience Minimum
High School/GED equivalent
Extensive LTL Transportation Knowledge Base and Experience
Transportation Management System (TMS) experience
Proficiency in all Google Applications
Financial / Accounting knowledge
Critical Thinking / Problem Solving / Decision Maker
Desired
Minimum 2-year Associate degree in Business, Logistics, or a related field of study.
Technical School Education - Transportation Related
3-5 years experience in Logistics / LTL Transportation / Supply Chain
Working knowledge of Transportation applications
Skills and Abilities
Understanding of the transportation industry regarding all modes (TL, LTL, & Parcel Shipping).
Understanding of freight classifications (NMFC & Class Codes)
Strong analytical thought process.
Strong customer service (be a servant leader)
Strong Multi-Task and prioritization skill set
Strong work process under pressure
Possess a sense of urgency with calm
Strong attention to detail. Be well organized
Exhibits team-oriented behavior
Shows a consistent positive attitude
Displays dependability and a commitment to excellence.
Provides initiative-based thinking
Strongly defined decision-making processes
Relationship driven
Strong ability to provide solid education-based communication both orally and written.
Benefits available to you
Full insurance benefits package including Medical, Dental, & Vision with a premium free plan available
Paid time off to foster work/life balance
Profit sharing
Bonus Pay opportunities
Retirement funding opportunities
Education reimbursement
Health club reimbursement
Career advancement opportunities
About Do it Best
At Do it Best, we take pride in being the only U.S.–based, member-owned hardware, lumber, and building materials buying cooperative in the home improvement industry. Our philosophy is to serve thousands of member-owned locations in more than 50 countries by offering a full menu of exceptional merchandise and services, allowing member owners to be independent retailers to best serve their community’s needs with competitive pricing. Our success in reaching over $5 billion in annual sales stems from our mission to make the best better, and our goal to help our members grow and achieve their dreams.
