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About McNamara
McNamara Florist was founded in 1954 and today is recognized as one of the largest and most respected florists in the United States. McNamara operates a total of 8 retail locations throughout Central Indiana with a 76,000 square foot design center and warehouse and in Fort Wayne with two acres of greenhouses and our own fresh flower wholesale and importing operation to serve our customers with the best selection and highest quality floral products available.
McNamara at Sand Point has two acres of production greenhouses, a retail florist and gift shop, as well as a retail garden center and wholesale plant business. In addition to wholesale customers, this location supplies plants and flowers to all of our Indianapolis area stores.
Responsibilities include, but are not limited to the following:
Provide exceptional customer care for a high-end brand and find ways to support the brand.
Use personalized customer care to increase sales
Organize store operations and allocate responsibilities to personnel
Supervise and guide staff toward maximum performance
Deal with complaints from customers to maintain the store’s reputation
Plan and oversee in-store promotional events
Trouble-shoot basic technical difficulties that arise with machinery/computer systems
Communicate with corporate and Indianapolis store locations
Skills other requirements:
Proven experience as a retail manager or in other managerial positions (experience with floral/plants is a plus!)
Knowledge of retail management best practices
Outstanding communication, interpersonal abilities, and sales skills
Flexible schedule to cover store personnel needs including weekends and busy seasonal/holiday periods
Experience with human resource skills and basic accounting skills
Ability and motivation to learn product knowledge quickly
Ability to work with and manage a small staff as well as seasonal employees added to the staff during busy times; also will need to work and communicate with staff from other departments
Able to be on your feet most of the day, this includes lots of walking and sometimes challenging environmental conditions
Why Work For Us?
This position comes with a benefits package that includes access to medical, dental, and vision coverage, as well as life and disability insurance, 401k options after one year with company matching. Enjoy working outside? This is the job for you! Plus, working in the greenhouse, event, plant and floral industry is fun and exciting!