POSITION TITLE: Field Supervisor 
 REPORTS TO: Service Manager or Branch Operations Manager PRINCIPAL RESPONSIBILITIES : Supervise Field Operatives reinforcing Safety and Quality Control, conducting Spot Audits and assisting in the Customer Consultation process in remote locations without a local Service Manager or Branch Operations Manager Conduct Observation Based Safety Check’s Perform vehicle safety and satellite shop inspections, where facilities exist.  Ensure PACE driving habits are being used by all drivers. Participate in safety related investigations.  Work closely with Inside Sales team by forwarding sales leads, collect needed information for repair quotes, including verifying accurate and complete information from field operatives. Conduct and document weekly Toolbox Talks Provide technical support, mentorship and direction to Field Operatives Serve as Project Manager on larger projects Assists in training & evaluation of Field Operatives. Receive and screen calls from all Field Operatives and Inspectors.  Relay any information needed to Planners.   Resolve complex technical problems Coordinate schedule with Planners. Stage, organize and verify equipment and parts for jobs, where needed. Complete customer visits within the territory to collect information needed for projects, quotes for jobs & service requests. Perform field work including but not limited to; repairs, inspections, on-call work, troubleshooting, project management, installations and warranty work.   Assist Service Manager, as needed with customers or people needs Responsible for SP08 & SP09 onsite job management. Monitor and report any potential warranty request to the TOM prior to performing work   
