Description We are in search of a Desktop Support Analyst to join our team. Situated in Munster, Indiana, this role revolves around the IT industry, providing asset management, software installation, and support to our team. This opportunity offers a long term contract employment.Responsibilities: Conduct a thorough discovery of all equipment in various locations Manage asset data input into excel after a detailed assessment of each PC Transition to the deployment/upgrade project after the initial discovery phase is complete Install necessary software on desktops as part of the deployment/upgrade project Provide level one helpdesk support to assist with any technical issues Utilize Active Directory for managing user data and security Handle Apple devices and backup technologies as part of the support role Perform configuration management to ensure all systems are operating optimally. Requirements Ability to diagnose and resolve technical issues promptly Excellent communication skills for providing user guidance and support Adept at documenting processes and keeping records of customer issues Proven ability to prioritize tasks based on urgency and importance Strong knowledge of computer hardware and software systemsTechnology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
