Inside Sales Representative (7360) (Lafayette)

Inside Sales Representative (7360) (Lafayette)

15 May 2019

Inside Sales Representative (7360) (Lafayette)

Vacancy expired!

L&W Supply is a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. L&W Supply delivers the products and capabilities offered by a national distributor paired with the service and personal touch usually found only in a locally owned business.

As an Inside Sales Associate, you will provide assistance to customers as they purchase the materials they need for a variety of building projects. From the moment you greet customers until their sales have been finalized, you will provide them with superior service and building supply expertise. In this role, it is helpful to have experience with building supplies, so that you are familiar with the various products and associated terminology.

Specific duties may include:

Assisting customers in developing L&W solutions to meet their needs

Discussing features and benefits of products and services

Establishing rapport with new customers and nurturing relationships with long term customers

Soliciting feedback from customers on products and services

Coordinating delivery requests to ensure efficiency and customer satisfaction

Assisting in the development of branch sales plan and strategy

Assisting in the design and execution of merchandising strategy

Determining customers' needs and recommending appropriate products and solutions, up-selling additional products and supplies for each job

Answering incoming phone calls and emails to assist customers in a timely manner

Accepting payment and applying it to the appropriate customer account

Arranging with the warehouse for customer product pickup

Reordering products to keep the store and warehouse shelves well stocked

Addressing and resolving service concerns, should they arise

Specific qualifications include:

1-2 years' experience with interior building products is preferred

Excellent verbal and written communication and interpersonal skills

Solid time management and prioritization skills

Basic computer skills

Positive attitude and team player

Detail and service oriented

Benefits may include:

Health, dental, and vision coverage

Life insurance

401(k) with company match

Flex spending

Paid time off

Paid holidays

Equal Opportunity Employer / Drug Free Workplace

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