Junior Salesforce Administrator

Junior Salesforce Administrator

Vacancy expired!

job summary:

100% Remote

Salesforce certified

Higher Education!


The Junior Salesforce Administrator is responsible for supporting end users with resolving Salesforce related issues. This position is the primary point of contact for client Salesforce support cases submitted by client internal users. They will be responsible for day-to-day configuration, support, and maintenance. The candidate will partner with the Salesforce Product Owner to develop end-user training documentation, training plans and to train end users. The Junior Salesforce Administrator will play an important role in managing, editing and customizing Salesforce to ensure the business has the ability to run reports containing key information.


Candidates must possess the passion and ability to learn quickly, ask questions, understand business requirements and recommend solutions. They understand the importance of Trailhead/Trailblazer Community and actively leverage it to increase their knowledge and skillset.



ESSENTIAL DUTIES/RESPONSIBILITIES:

• Perform standard administrator functions, such as, user management, report/dashboard maintenance, and field and object creation/modification, page layout updates, etc.
• Work with end users to provide coaching around best practices and tips on Salesforce usage Support the Salesforce Product Owner with the creation and maintenance of end-user documentation including internal processes
• Use Data Loader to assist with Data Management including data quality and accuracy
• Help to identify, document and assist with system enhancements
• Work closely with Salesforce Product Owner and special projects to expand/enhance the functionality of the Salesforce Platform
• Serve as the frontline administrator for Salesforce Support Queue for internal users
• In conjunction with the Salesforce Product Owner, create reports and dashboards for Executive Team
• Proven track record of successfully working autonomously, and on team-based tasks and projects
• With the support of the Salesforce Business Analyst go through full Dev Ops Lifecycle Management including UAT

Required:


? Bachelor's degree; Master's degree preferred


Relevant experience (1-3 years) in Salesforce Administrator preferably within higher education, but not required


Demonstrated comfort in serving as front-line admin/SME for Salesforce Admin Cases


Positive and productive attitude towards training end-users and helping them navigate their day to day business process in Salesforce


strong communications skills, both excellent written & oral communication


Excellent organizational, multitasking and prioritization skills while working under pressure, often showing initiative and resourcefulness


Must be self-motivated and able to work independently


Must be able to pay careful attention to detail


Quick and creative thinking, ability to overcome challenges or obstacles in the moment


Ability to maintain and work in a remote home office





location: CEDAR RAPIDS, Iowa

job type: Contract

salary: $30 - 40 per hour

work hours: 8am to 4pm

education: Bachelors



responsibilities:

• Perform standard administrator functions, such as, user management, report/dashboard maintenance, and field and object creation/modification, page layout updates, etc.
• Work with end users to provide coaching around best practices and tips on Salesforce usage Support the Salesforce Product Owner with the creation and maintenance of end-user documentation including internal processes
• Use Data Loader to assist with Data Management including data quality and accuracy
• Help to identify, document and assist with system enhancements
• Work closely with Salesforce Product Owner and special projects to expand/enhance the functionality of the Salesforce Platform
• Serve as the frontline administrator for Salesforce Support Queue for internal users
• In conjunction with the Salesforce Product Owner, create reports and dashboards for Executive Team
• Proven track record of successfully working autonomously, and on team-based tasks and projects
• With the support of the Salesforce Business Analyst go through full Dev Ops Lifecycle Management including UAT

qualifications:

• Experience level: Experienced
• Education: Bachelors

skills:

Salesforce

trailhead

trailblazer

ADM201 Certified Salesforce.com Administrator

ADMINISTRATOR

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).



For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.