Unified Communications/Voice Administrator or Engineer
Vacancy expired!
Akkodis is seeking a Cisco Voice Engineer for a client located in Des Moines, IA.
This role is located in Des Moines, IA so candidates need to be local to Des Moines, IA or able to relocate upon an offer!
This is a full-time role. Must be able to work without sponsorship now or in the future.
Pay/Salary Range: 80,000 - 100,000
This position's primary role is to function as a key technical resource on the Unified Communications projects, support day-to-day end-user and system operations, and to implement complex Unified Communications technologies. Unified Communication solutions include, but are not limited to; VoIP, Video Conferencing, Contact Center, Instant Messaging, Unified Messaging, and Clinical Communication and Workflow systems.
Responsibilities
Technical Resource
Performs configuration; deployment; testing; maintenance; monitoring and trouble-shooting of telecommunication and/or clinical communication solution components to provide a secure; high performance environment.
Provides quality assurance and testing of communications mediums and infrastructure components.
Serves as technical resource on a functional basis; for the resolution of complex telecom and clinical communication problems. Requires broad knowledge of video conference solutions; telecom systems; dial plans; switching architecture; clinical communication systems; structured cabling.
Advanced Projects
Works on advanced projects related to the design and development of VoIP, Video Conferencing, Contact Center, Instant Messaging, Unified Messaging, and Clinical Communication and Workflow systems. Plans projects; establishes timelines and completes cost analysis; including vendor comparisons.
Implements designs of all voice, video, messaging, communication, and call flows for the contact centers. Keeps an organized and accurate record of all circuit Ids; dial plans and toll-free numbers and associated numbering schemes.
Implements and supports converged technologies including; but not limited to IP Telephony; VoIP, Video Conferencing, Contact Center, Instant Messaging, Unified Messaging, and Clinical Communication and Workflow systems
Work with and escalate issues to maintenance vendors as appropriate.
Education:
Bachelor's degree or relevant experience
Experience:
Experience supporting large enterprise telephony solutions.
Experience supporting clinical communication systems
Experience supporting enterprise video conferencing solutions
Experience with the following communication platforms is preferred; CUCM, UCCX/UCCE, Unity, Vocera Communications.
SIP and VOIP knowledge and experience a plus.
Skills:
In-depth knowledge of telecommunications networks.
Knowledge of voice network management systems for the collection of data and fault isolation and restoration.
Knowledge of voice test equipment preferred.
Excellent consultative and communication skills.
Demonstrated analytical ability and judgment.
Ability to work effectively with clients and other technical staff.
If you are interested in this role in Des Moines, IA then please click APPLY NOW. For other opportunities available at Akkodis go to If you have questions about the position, please contact
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ;br> The Company will consider qualified applicants with arrest and conviction records.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ;br> The Company will consider qualified applicants with arrest and conviction records
