Employment Type:Full timeShift:Day ShiftDescription:MercyOne Central Iowa operates four not-for-profit, Catholic medical centers in Des Moines, West Des Moines, Newton and Centerville and two specialty hospitals – MercyOne Children’s Hospital in Des Moines and MercyOne Rehabilitation Hospital in Clive (965 beds total) – along with more than 20 additional facilities that house more than 50 primary care, pediatric, internal medicine and specialty clinics. Founded by the Sisters of Mercy in 1893, MercyOne Central Iowa has the longest continually operating hospital in Des Moines and is also one of the largest employers in the state, with more than 7,000 employees and a medical staff of more than 1,000 physicians and allied health associates. MercyOne Central Iowa is a member of MercyOne, which was founded in 1998 through a collaboration between CommonSpirit Health and Trinity Health – two of the country’s foremost, not-for-profit Catholic health organizations. MercyOne has more than 20,000 colleagues in Iowa and surrounding states.MercyOne also provides you with the quality care you provide to others. We care about our employees well-being and offer benefits that complement work/life balance.GENERAL SUMMARY:Provides centralized scheduling of procedures and/or ancillary services. Develops a schedule which facilitates the most efficient use of provider’s time. Has working knowledge of insurance and facility requirements.ESSENTIAL FUNCTIONS: Coordinates scheduling for a variety of procedures, exams, diagnostic testing and surgeries at appropriate facilities Provides appropriate patient instruction for pre- and post-surgery, non-medical in nature and documents instructions given Proficient in computer and internet skills to access payers websites, perform surgery scheduling on multiple systems, verify patient eligibility for benefits, and to obtain surgery pre-certifications Maintains organization of scheduling for clinic provider’s and coordinates provider’s surgery schedules between OR and office Follows clinic procedure/protocol for the organization and management of the electronic medical record (i.e. test results, retrieval, filing, creation, repair, charging of electronic medical record).MARGINAL FUNCTIONS: Work includes cross coverage in other clinic areas as team needs. Maintains supply inventory and stocks supplies in various work areas. Responsible for following equipment maintenance protocol, identifying problems, and coordinating appropriate repairs. Misc. office duties (i.e. copying, filing, retrieval of electronic medical records) Participates in Performance Improvement activities as appropriate.MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Background of at least 1 year of medical experience with working knowledge of health insurance rules and regulations preferred. Familiar with ICD-9/10 coding and CPT coding. Completion of Medical Terminology course. Clinic/physician office experience preferred. Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire. Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.Our Commitment to Diversity and InclusionTrinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.Our Commitment to Diversity and InclusionTrinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.EOE including disability/veteran
