To apply for this job, follow this link https://app.smoothhiring.com/apply/QUE0024-3R5Y?ps=clp
Position Title:
Director of Operations
Company Overview:
Expedition Enterprises operates four companies:
Expedition Wealth Management; a financial services firm
Expedition Insurance Services; an insurance agency
Expedition Tax & Accounting Services; a full-service CPA firm
Expedition Adventures; a travel agency
Our home office is located in West Des Moines, IA. Our affiliated firms are all growing rapidly as we expand our business model and explore new and innovative ways to service our clients. We pride ourselves on having an entrepreneurial culture that embraces collaboration and empowers team members to excel.
Position Summary:
As Director of Operations, you will execute the business plan by overseeing and optimizing the company's operational functions. You will work with the Founder/CEO to filter and translate ideas into the functional plans for the business. You will drive operational excellence, enhance efficiency, and ensure seamless coordination across the various companies and departments by leading, managing, and holding the team accountable for agreed-upon commitments. Your leadership will be instrumental in achieving the company’s growth objectives while maintaining high standards of service to ensure an exceptional client experience.
Responsibilities:
Strategic Planning:
Effectively collaborate with the Founder/CEO on the strategic direction of the Firm to ensure alignment with the Company’s mission and objectives using the Entrepreneurial Operation System (EOS)
Align the company’s operations with its core values and vision; ensure all aspects of our operations align with the mission, vision, and values, and take actions that are consistent with our stated beliefs and principals
Operational Oversight:
Provide strong leadership to the Operational team, fostering a culture of accountability, collaboration, and continuous improvement
Lead, manage, and provide accountability for the Leadership Team. Provide strong leadership and direction to the executives and managers, foster collaboration, and alignment, and ensure the Senior Leadership Team is held accountable for delivering results.
Ensure strong cross-functional strategies are in place for all Expedition companies
Recruit, develop, and retain top talent within the operational team, providing clear goals, and performance metrics along with mentorship, coaching, and professional development to drive performance excellence
Implement operational efficiencies in support of organized growth. Streamline processes, automating where possible, and investing in technology and infrastructure to support the company’s expanding operations, all while maintaining a focus on organized growth
Process Improvement:
Identify opportunities to streamline processes, optimize workflows, and implement best practices to enhance operational efficiency and effectiveness
Evaluate and implement technology solutions to enhance operational efficiency and the client experience, while maintaining a focus on organized growth
Drive innovation and continuously improve operations. Promote a culture of innovation and continuously seek ways to improve our operations and processes
Financial Management:
Monitor financial performance and identify opportunities for cost reduction and revenue enhancement
Oversee budgeting, forecasting, and planning to optimize resource allocation and ensure financial stability
Stakeholder Communication:
Confirm that all key messages are properly and consistently cascaded across the organization
Work with the firm’s strategic partners to advocate for the firm and resolve issues
Compliance and Risk Management
Ensure licensing and regulatory compliance meet industry standards
Why Join Us?
At Expedition Enterprises, you will have the opportunity to lead 4 talented teams, shape operational strategies, and make a meaningful impact on the tens of thousands of clients we serve. We offer competitive compensation, comprehensive benefits, profit sharing, and a commitment to your professional growth. Join us in our mission to create impactful lifelong relationships and raving fans!
Qualifications:
Bachelor’s degree in business administration or a related field; MBA preferred
Proven experience as a Director of Operations or in a similar senior operational role
Strong understanding of an organization and performance management principles
Proven excellence in leadership, communication, and interpersonal skills
Strategic mindset with a track record of successful operational management
Experience with the Entrepreneurial Operating System (EOS) is preferred
To apply for this job, follow this link https://app.smoothhiring.com/apply/QUE0024-3R5Y?ps=clp
