As a Sales Operations Consultant, you will play a key role in supporting and delivering initiatives that enable sales effectiveness and drive business outcomes across the organization. You’ll partner closely with Sales, Marketing, Sales L&D, Market Solutions, product teams and other key stakeholders to execute go-to-market activities, improve business processes, and support the ongoing governance and evolution of sales platforms and workflows. Acting as an advocate for sales stakeholders, you’ll analyze feedback and enhancement opportunities, translate business needs into clear requirements, and help prioritize work through established scoring and decision-making processes. You’ll also coordinate implementation and transition support, training, communications, and operational activities across multiple initiatives - including CRM and producer-facing platforms, enterprise systems, and related integrations - to keep teams aligned and ensure the right work happens at the right time. The ideal candidate is a highly organized and proactive problem solver who thrives in dynamic, cross-functional environments and enjoys bringing structure to complexity. You have strong project management, business analysis, and operational skills that enable you to build trust with stakeholders, identify root causes and enhancement opportunities, write clear business requirements, and facilitate discussions that drive prioritization, decisions, and action. You can manage multiple initiatives simultaneously, maintain momentum from discovery through implementation, and communicate effectively with both technical teams and business audiences. You bring a high degree of ownership and accountability, use sound judgment when coordinating sensitive or compliance-related work, and are comfortable holding teams aligned to commitments and outcomes. While prior experience in healthcare, insurance, CRM platforms, or sales operations is helpful, success in this role is rooted in transferable skills such as project execution, relationship building, process improvement, change management, and operational excellence. 
