In this formal leadership role, you will lead a team of engineers and agile team members while establishing a unified observability strategy and platform for engineering across the organization. Defines the roadmap and governance model for telemetry collection, correlation, retention, and access; develops standards for service instrumentation, tagging, and golden signals; and implements SLO/SLI frameworks that connect reliability targets to customer experience and business outcomes. Builds reusable tooling and enablement (dashboards, alert libraries, runbooks, automation, and self-service onboarding) that empowers teams to detect issues early, respond consistently, and learn from incidents through blameless postmortems and continuous improvement. Partners with product owners, solution architects, security, and operations leaders to align observability investments to strategic priorities, strengthen resilience, and manage telemetry cost and performance at scale—while coaching and developing team members and cultivating a culture of accountability, inclusion, and excellence.