Vacancy expired!
Randstad is a staffing and recruitment industry leader with thousands of satisfied clients nationwide. We offer the successful candidate the opportunity to work for our clients in either full-time or temporary positions. We pride ourselves on our strong commitment to client satisfaction, and our focus on helping our employees find their next job.
Randstad is currently working with a dynamic Fortune 500 organization in efforts to assist them in finding high energy Customer Service Associates in Des Moines, IA!!
This is a 6 month temp to hire contract position!
Pay for this position is $11.00-$11.50/hr.
8:00AM-5:00PM Monday-Friday or 9:30AM-6:00PM Monday-Friday
Location:
Des Moines, IA 50315
Job Description:
⢠Provide services to callers and assist with application, changes and policy related questions.
⢠Document all calls in clear and concise logs
⢠Performs updates to provider data
⢠Develop and maintain expert knowledge of program policies and rules to present accurate information to providers
⢠Meet all standards established for this position as outlined in the performance criteria
⢠Performs other duties as may be assigned by management
Qualifications:
⢠1 year of call center customer service highly preferred
⢠Must be comfortable working in a fast-paced learning environment
⢠Must be able to complete a paid-training program
⢠A genuine desire and commitment to serving customers
⢠Ability to learn by different methods
⢠Strong interpersonal communication skills
⢠Problem-solving and decision making skills
⢠Proficiency in a Windows environment
⢠Detail-oriented
⢠Comfortable working in a structured environment
If you feel you meet the qualifications please send an updated copy of your resume to Kyle.Heuer@Randstadusa.com
Kyle Heuer
Kyle.Heuer@Randstadusa.com
