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The medical records clerk organizes and evaluates patients health information and records. In addition, they perform a variety of record keeping and clerical duties in support of services provided in a medical setting.
Generate and prepare/assemble medical records.
Pull and route records to appropriate personnel or department.
Maintain and search medical records.
Knowledge of chart control, access and storage in accordance with established policies and regulations.
Knowledge of medical records regulations and release of health information.
Prepare copy of records when presented with properly completed medical release forms.
Consult supervisor, team members and appropriate resources to solve health information questions.
Receive incoming correspondence and review/forward to appropriate department or staff.
Receive, screen and coordinate telephone calls from patients and healthcare providers.
Communicate with Medical Staff, health care team members and patient departments.
Perform a variety of administrative duties including but not limited to: answering phones; faxing and filing of confidential documents; and basic Internet and email utilization.
Provide excellent customer service to all internal and external customers.
