Casey's Store Support Center in Ankeny, IA, is searching for a part-time Service Dispatch Coordinator to join our Field Support Services Team. Our Field Support Services Team is responsible for assisting with the construction, maintenance, and repair of 2,900+ Casey's stores.
As a Service Dispatch Coordinator, you will assist store team members in dispatching service for emergency and non-emergency repair work. You'll be responsible for responding to calls for service on all store equipment and property and dispatching service as needed, as well as ensure all calls are accurately logged in the dispatch data system.
Responsibilities:
- Respond to calls for emergency/non-emergency service on all store equipment and property.
- Respond to security calls and logs related issues into Emergency Signal System.
- Responsible for dispatching Service Technician and equipment to assigned stores for replacement and repair of store
equipment and property.
- Responsible for hiring subcontractors in emergency situations. Escalates to Management for assistance with resolution
if needed.
- Responsible for accurately logging all calls into dispatch data system as received.
Requirements:
- Solid interpersonal and verbal communication skills.
- Strong listening skills.
- Ability to read and comprehend simple instructions.
- Basic computer skills.
Hours for this position are 7:00 am - 3:00 pm Saturdays, Sundays, and Casey's observed holidays (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day).
What you can expect when you join the Casey's Team:
-A transformative culture putting service first and taking pride in caring for our guests, our communities, and each other.
-Competitive pay
-Dress for your day dress code, jeans are welcomed!
-The opportunity to work for a big company that has not lost our small company feel. Our senior leadership team is engaged, involved and accessible!
What are you waiting for? Come be a part of a company that is growing, transforming and is here for good!
Compensation:
Starting pay range: $18.37 - $24.13/hour. Actual pay may vary based on Casey’s assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, and qualifications. Other factors impacting pay include local prevailing wages and internal equity. Our full salary range for this role does extend beyond the typical hiring range listed, allowing team members the opportunity to continue to grow within the company.
Please apply by visiting https://www.caseys.com/careers/service-and-maintenance-positions, click apply now, and then search service dispatch.
