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Wave Reaction's develops award-winning cloud-based technologies designed to improve the flow of goods through the supply chain. Wave Reaction's flagship product, WAVE reusables, focuses on the tracking, management, and automation of processes involved in moving reusable containers.
As a key member of a small, high-performing team, you will support our award-winning SaaS package . Your work will have an immediate and direct impact on our customers. Therefore, our Help Desk Specialists are passionate, dedicated, detail orientated, goal driven, and eager to stay on top of the latest technologies. Wave Reaction's fast pace, innovative culture means our Help Desk Specialists touch and learn many different technologies.
Some of the things you will be doing
Work with our customers
Determine root cause of reported issues
Work hand-in-hand with a Software Engineers
Research new technologies
Share knowledge with team
Minimum qualifications
Passionate
Team player
Customer focused
Preferred qualifications
Proven technical support history
