Program Director Job Purpose The Program Director ensures that the intensive outpatient psychiatric program meets Psychiatric Medical Care’s (PMC) standards. Supervisor of the program staff, the Program Director’s responsibilities include: evaluating staff performance, recruiting and screening new staff, and providing community education to create awareness of the program. Good relationship building skills a must: comfortable and experienced with working closely with hospital CEO’s, CFO’s, CNO’s and high level decision makers. Must have a proven ability in conflict resolution and effective problem solving. The Program Director directs and coordinates the activities of staff to ensure quality patient care. They also must incorporate financial accountability into program activities. 3 Cs: Care – Provide the best possible patient Care Compliance – Ensure the program operates within all regulations Community – Become a wonderful addition to your local Community Care: All employees are expected to provide the best possible patient care
Ensure a caring and congenial environment which is necessary for healing
Ensure completion of initial intake of potential patient is completed accurately
Participate in staffing as needed and pass on relevant information to other members of the treatment team to facilitate patient success
Ensure falls assessment is competed accurately
Ensure patient treatment plan is completed accurately
Ensure triple check required of therapist documentation prior to billing is performed accurately
Contact the Elder Abuse Hotline per the 25-point check list as needed
Keep in contact with Regional Director and inform them when necessary of anything that might impact the hospital, patients or Senior Life Solutions in a timely manner
Ensure preparation for doctor’s day and required information
Coordinate schedules with psychiatrist to ensure participation with treatment team
Demonstrate knowledge of mental health assessment for older adults, gerontological case management and behavioral health disorders associated with aging
Delegate as needed to ensure continuity of care and deadlines are met
Compliance: Ensure the program operates within all regulations
Ensure all rules associated with the federal government such as Medicare are followed.
Be prepared for surveys by regulatory groups such as The Joint Commission, DNV, HFAP or local state licensing
Provide evaluations and documentation per guidelines
Keep up to date on all training obligations
Ensure compliance with the 25-point checklist by utilizing provided audit tool
Ensure all forms are signed and completed appropriately
Complete insurance verification process for every referral
Respond to inquiries on a timely basis and provide further referrals and follow up as necessary.
Provide reports as requested by the Regional Director
Community: Become a wonderful addition to your local community
Participate in both Senior Life Solutions and local hospital events.
Provide community education on a weekly basis and ensure the community is aware of the SLS program.
Keep up to date community education contacts.
Participate in customer service training as it relates to community integration
Serve as a member of the hospital leadership team.
Qualifications
Education: associate’s degree or higher in nursing.
Licensure: Registered Nurse
Certification: Must meet any applicable state certification standards.
Experience: two to three years of experience with seniors, hospital or nursing facility preferred.
Must have proficiency using a PC in a Windows environment, including Microsoft Word, Excel, Power Point and Electronic Medical Records
Experience communicating & working closely with Physicians
Understanding and experience in behavioral healthcare
Demonstrated skill in utilization management and review systems
Ability to work independently and collaboratively with multiple disciplines
Demonstrated skill in problem solving, consensus building, conflict resolution, advocacy, and team building
Ability to accomplish work objectives where few precedents or guidelines currently exist
Excellent oral and written communication skills
Working Conditions
Incumbent will be exposed to virus, disease, infection from patients.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position required intermittent physical activity, including standing, walking, bending, kneeling, stooping and crouching as well as lifting, driving and supporting patients.
Direct Reports
This position supervises Program Therapist and Office and Patient Coordinator.
Benefits
Monday through Friday schedule
No after-hours call
Competitive salary and benefits
Diverse roles including clinical, leadership, and community liaison
Matching 401K with immediate vesting
Relocation assistance considered
Click here to learn more about PMC’s excellent benefits (https://www.psychmc.com/careers/working-at-pmc)
About PMC/Senior Life Solutions
Founded in 2003, Psychiatric Medical Care manages more than 65 Senior Life Solutions programs across the U.S. Senior Life Solutions is an intensive outpatient behavioral healthcare program designed to meet the needs of adults over the age of 65 who are struggling with symptoms of depression or anxiety often related to aging. Patients are offered services by an interdisciplinary team of caring, experienced, behavioral health professionals, which includes a psychiatrist, licensed therapist, and registered nurse.
To ensure we retain and invest in great people, PMC (https://www.psychmc.com/) provides its employees with excellent benefits, recognition, training, and the opportunities needed for professional growth. Join us in making a difference in the lives of seniors in your community.
To apply for this position, please visit www.psychmc.com/careers/listings
