Enrollment Management and Program Specialist
DIVISION: Student and Academic Services
BASIC FUNCTIONS: Provide excellent customer service to prospective and current international students. Assist with international student admission processing, SEVIS processing and registration processes. Coordinate a program (Information Technology, Web & Graphic Design, or Agriculture) with a possibility to do some program instruction.
QUALIFICATIONS: Required – Bachelors Degree in a field of study in which program instruction would occur.
Proficient in skills of degree.
Preferred - Masters Degree in a field of study in which program instruction would occur.
Experience in enrollment management, especially with international students
Experience in student affairs/student services or community college work.
Bilingual in English and another language.
Copies of all academic transcripts are required. Unofficial copies are acceptable at the time of application. Upon receipt of a conditional offer of employment, a complete set of original transcripts will be required. Must be qualified to teach ITS courses.
SUPERVISORS: Director of Enrollment Management and Academic Dean/Director of Program Area.
DESIRED QUALITIES AND CHARACTERISTICS:
1. Excellent skills in the areas of oral and written communication, recruitment and marketing, organization and leadership, and instruction.
2. Ability to handle international recruitment and advising.
3. Ability to work in a team environment with a wide range of potential and enrolled students.
4. Ability to provide effective instruction to a broad spectrum of traditional and nontraditional students.
5. Possess a high degree of initiative.
6. Demonstrates a high commitment to quality and accuracy.
7. Demonstrates excellent judgement, tact and diplomacy.
8. High degree of professionalism, confidentiality and commitment to the college.
DUTIES/RESPONSIBILITIES:
1. Advise and assist international prospective students with the admissions and registration processes.
2. Implement social media recruiting initiatives for international students.
3. Advise and track registration requirements of current international students to ensure students are meeting graduation and visa requirements.
4. Assist international students in accessing appropriate services and resources to support student academic success.
5. Conduct campus visits or TEAMS meetings with prospective students and families.
6. Assist with special event days (visit days, orientation, open house, etc.).
7. Promote the features and benefits of Northwest Iowa Community College to prospective students and parents.
8. Attend events that promote Northwest Iowa Community College.
9. Manage weekly and monthly reports and conduct appropriate follow-up contact with prospective students.
10. Maintain student contact information and documentation within the student record systems.
11. Be familiar with the certification, diploma, and degree programs of Northwest Iowa Community College.
12. Be familiar with Northwest Iowa Community College policies and procedures for admission, financial aid, etc.
13. Teach 2-3 courses.
14. Serve as the curriculum and content expert in the field of program for students and other college entities.
15. Advising the college on workforce needs in the field sector.
16. Assist with the 5-year reviews of the program.
17. Overseeing program assessment.
18. Choose course textbooks.
19. Meet with prospective students including campus visits, Thunder Fridays, campus orientations, etc.
20. Promote and maintain open communication with all college constituents.
21. Attend staff meetings and regional, state and promotional meetings to promote continued professional growth.
22. Actively participate in college committees.
23. Perform other duties as assigned.
Northwest Iowa Community College, Sheldon, Iowa
Enrollment Management Specialist Job Description – Page 2
GENERAL PHYSICAL ACTIVITIES AND ENVIRONMENTAL CONDITIONS:
PHYSICAL ACTIVITY
N = Not Applicable O = Occasional (10-33%) C = Constant (67-100%)
S = Seldom (1-9%) F = Frequent (34-66%)
O Stooping: Bending body downward and forward by bending spine at the waist.
O Kneeling: Bending legs at knee to come to a rest on knee and hands.
O Crouching: Bending body downward and forward by bending leg and spine.
N Crawling: Moving about on hands and knees or hands and feet.
O Reaching: Extending hand(s) and arm(s) in any direction.
O Standing: Particularly for sustained periods of time.
F Sitting: Particularly for sustained periods of time.
F Walking: Moving about on foot to accomplish task, particularly for longer distances.
S Pushing: Using upper extremities to press against something with steady force in order to thrust
forward, downward, or outward.
S Pulling: Using upper extremities to exert force in order to draw, drag, haul, or tug objects in a
sustained motion.
O Lifting: Raising objects from a lower to a higher position or moving objects horizontally from
position to position. (40 lb. boxes)
O Grasping: Applying pressure to an object with the fingers and palm.
C Talking: Expressing or exchanging ideas by means of the spoken word either on the telephone or
in person.
F Hearing: Perceiving the nature of sounds.
S Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles, etc.
N Balancing: Maintaining body equilibrium to prevent falling when walking, standing, or crouching
on narrow, slippery, or erratically moving surfaces, such as roofs, catwalks, etc.
F Repetitive Motion: Substantial movements (motions) of the wrists, hands, and/or fingers.
C Visual Acuity: View computer and/or close visual work less than 18” of distance.
O Travel: By means of transportation to on- and off-campus facilities, agencies, businesses, etc. (Both own transportation is needed or NCC provides transportation.)
ENVIRONMENTAL CONDITIONS
None. Worker is not substantially exposed to adverse environmental conditions such as in typical office or administrative work. This position may require extended periods of time at a computer.
The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.
