Employment Type:Part timeShift:Evening ShiftDescription:Under limited supervision, is responsible for utilizing the principles of nutrition, preparing patient trays for all diets, delivery and pickup of trays, special requests and needs, in-between meal food delivery and dish/pot washing. Communicates with co-workers and coordinator. Adheres to the principles of Service Excellence Guiding Behaviors and the philosophy and mission of Mercy in all aspects of job performance.Your best life. Our one purpose.At MercyOne, we own our actions to achieve our larger goals. We invest in great people and ask that you make each experience your responsibility.What we offer:We care about your well-being, both physical and mental, which is why our benefit package includes:
Wellness programs
Education reimbursement
Personalized health insurance plans including dental and vision
Paid time off
Long- and short-term leave
Retirement planning
Life insurance coverage
What you will do:
Knows, understands, incorporates, and demonstrates the MercyOne and Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
Communicates any patient related problems/concerns to appropriate personnel, in a timely manner following departmental procedures.
Utilizes nutrition principles to prepare and assemble appropriate patient trays according to patient's menu on tray ticket in a timely and accurate manner. Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are meant within guidelines of diet order limitations.
Informs dietitian with monitoring of patients who are NPO, on liquid diets, have a calorie count ordered or special requests.
Interacts with Nursing to ensure patients' diet prescriptions are accurate, and patients' food needs are met.
Exhibits a "wow experience" with patients when introducing the Catering to You program, taking menu selections, delivering trays, inquiring during catering rounds and retrieving trays.
Exhibits pleasant and cheerful demeanor and maintains a helpful attitude towards employees, physicians, patients and visitors.
Completes catering rounds after passing trays to inquire if patient needs anything else.
Is responsible for a variety of cleaning tasks including dishwashing, pot washing, general sanitation and cleaning and use of kitchen equipment.
Maintains a clean, sanitary working environment.
Contributes to patient satisfaction goals by providing quality service.
Completes all daily, weekly, departmental reports as outlined in policies and procedures on a timely basis meeting all prescribed deadlines.
Participates and attends departmental meetings, huddles and staff development programs as appropriate.
Complies with health and safety standards and guidelines such as maintaining a safe environment, reporting and recording of health and safety-related incidents, demonstrating understanding of emergency plans, and safe use of department equipment.
What we are looking for:
Completion of high school or GED is preferred but not required.
Prior experience working in the field of institutional food service/health care food service preferred, but not required.
Ability to establish and maintain positive relationships with adults.
Ability to work as a team member and to work independently.
Must possess high integrity and maintain confidentiality at all times.
Must be able to cope effectively with stressful situations and time constraints.
Ability to read, follow and understand written and verbal instructions required.
Excellent interpersonal, written and verbal communication skills required.
Ability to perform a variety of duties characterized by frequent change, and requiring foresight and leadership skills.
Must have a general working knowledge of computers and department specific software (i.e. Healthstream, internet, etc.)
Why MercyOne Western Iowa?MercyOne Western Iowa serves the needs of individuals in a 33-county area including western Iowa, eastern Nebraska and southeastern South Dakota. MercyOne Siouxland Medical Center, a 238-bed regional facility, is home to the only Level II trauma center in the area – one of only four trauma care facilities in the state to receive verification from the American College of Surgeons – and MercyOne Air Med, a regional helicopter ambulance service. Along with owned and managed hospitals in Primghar and Hawarden, Iowa, and a partnership with Dunes Surgical Hospital in South Dakota, the region also operates a primary care network, specialty care clinics and home health care, providing an entire continuum of preventative, primary, acute and tertiary health care services to provide personalized, compassionate care for the communities we serve and beyond.About MercyOne and Trinity HealthWe are MercyOne: a connected system of health care facilities and services dedicated to helping you and your community live your best life so you can get well—and stay well. With 420 care locations, our clinics, medical centers and affiliates are never too far from home, allowing us to improve the lives of individuals and communities across the state of Iowa and beyond. MercyOne Western Iowa is a member of Trinity HealthTrinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.Our Mission:We, Trinity Health, serve together in the spirit of the gospel, as a compassionate and transforming healing presence within our communities.Our Core Values:
Reverence
Commitment to Those Who are Poor
Safety
Justice
Stewardship
Integrity
Our Vision:
We will be the most trusted health partner for life.
Our Actions:As a Trinity Health colleague, I will:
Listen to understand.
Learn continuously.
Keep it simple.
Create solutions.
Deliver outstanding service.
Own and speak up for safety
Expect, embrace and initiate change.
Demonstrate exceptional teamwork.
Trust and assume good intentions.
Hold myself and others accountable for results.
Communicate directly with respect and honesty.
Serve every person with empathy, dignity and compassion.
Champion diversity, equity and inclusion.
Our Promise:
We Listen.
We Partner.
We Make it Easy.
MercyOne Siouxland Medical Center and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law.Our Commitment to Diversity and InclusionTrinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.Our Commitment to Diversity and InclusionTrinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.EOE including disability/veteran
