Voice Engineer

Voice Engineer

08 Apr 2021
Iowa, Waverly, 50677 Waverly USA

Voice Engineer

Apex Systems is looking for a Voice Engineer for one of our clients in Madison, WI on a contract-to-hire basis.

Job Description:

Under the direction of Technical Services Management, plan, coordinate and design the implementation, installation, maintenance, testing, backup/recovery and capacity planning for computer systems. Responsible for applications dealing with the overall computer systems operating system and telecommunications network. Must be available to work any shift, weekends or holidays as the situation dictates.

Job Responsibilities:
25% 1. Assist management in decisions pertaining to new and existing computer system(s hardware and software requirements. Includes research and recommendation of new products and maintenance to current products.
25% 2. Assist management in both long and short range planning decisions including component failure impact analysis, performance tuning and capacity planning.
20% 3. Direct activities of Technical Services Specialist I & II and Technical Services Analyst I within the assigned areas of specialization for:
a. Installation and maintenance of software packages and products.
b. Maintenance of technical assistance and support to customers, including problem determination and resolution, relative to client software packages.
10% 4. Prepare detailed documentation for all functions performed including problem/change management.
10% 5. The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.

Job Requirements:

1. BS in MIS or CS or equiv trade-off in related education and related professional work experience.

2. 6 years work experience as a Tech Services Analyst I or equivalent trade-off in related professional work experience with demonstrated achievement and progressive responsibilities.

3. Demonstrated expertise within the last 3 years in at least 5 of the following information technology concepts:

  • Infrastructure Technology Lifecycle Infrastructure
  • Technology Information Library(ITIL)
  • Problem Resolution Vendor Packages
  • Networking Messaging Systems Desktop and Server Platforms
  • Relational Database Management Systems


EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or

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