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Description Robert Half is actively searching for a Business-to-Business Collections Specialist for a growing company. This Collections Specialist role will be based in the West Des Moines and will be a long-term contract / temporary to hire employment opportunity. If you are looking to apply your talents in a dynamic environment with a group of other talented individuals, apply today!Your responsibilities
Identify delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment
Accurately process bankruptcy filings when received
Manage all billing and reporting activities in line with deadlines
Maintain and update customer files to sustain data integrity
Abide by all Federal Fair Credit Reporting Act rules and regulations
Manage inbound and outbound collections calls and correspondence
Maintain quality customer service and a positive company image by resolving customer account inquiries
Guarantee the processing of payments
Document all customer payments to the right reports
Requirements - AA or BS/BA in Accounting preferred
Ability to survey and make decisions regarding customer accounts
Account reconciliation experience preferred
Expertise in commercial collections
Accounts Receivable (AR) experience
Business to business experience desired
Deep understanding of Aging Reports
2-3 years of prior high volume collections experience
Excellent written, verbal and social communication skills highly desired
Earlier experience working with various types of accounting software desired
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .
