Essential Duties and Responsibilities:Assist in operationalizing HCP requests and sample collection for Guardant Health tests in current clients Leverage company tools and resources to problem solve customer orders and reporting in collaboration with GH Client Services (as needed)Responsible for customer-facing field client service and collaborate with Guardant Health colleagues in overall account management Work to ensure timely sample acquistionCollaborate and coordinate with all sales positions to support attainment of company goals and objectives Identify and develop working relationships with existing and new customers to support potential alignment of GH capabilities to the customer/patient’s needsContinually analyze commercial environment within assigned accounts to determine trends and provide customer feedback to GHI leadershipEnsure team objectives are metWork effectively and compliantly with individuals across multiple departments throughout GHIFollow all GH Compliance, Privacy, and Business Conduct policies and SOPsEmbrace, embody and represent the Guardant Health company culture at all times to external and internal constituents
