Job DescriptionWe are seeking a Customer Service Representative to join our team in Dallas, TX. As the first point of contact for our valued customers, you will play a critical role in ensuring satisfaction by addressing inquiries, resolving concerns, and providing top-notch support.ResponsibilitiesRespond promptly to customer inquiries via phone and email.Resolve customer issues by providing accurate and timely solutions.Document and update customer interactions in our CRM system.Collaborate with internal teams to ensure customer needs are met.Stay informed about our products and services to deliver accurate information.Maintain a positive and professional demeanor while managing customer concerns.
