Accelerate the customer’s value realization of Check Point’s products & servicesProviding top-notch Customer Advocacy – Understand the customer’s technical and strategic requirements and liaise with other departments (Products, Engineering, Support) to fulfill those requirementsDevelop and nurture relationships with key customer decision makers (Exec and Engineering)Establish and execute upon clear retention goals and process milestonesAssist and track customers with their ongoing adoption (deployment and usage) of Check Point’s products and servicesIdentify new opportunities to upsell/cross-sell services and promoting value through customer experienceWork with implementation partners on strategic accounts and opportunitiesLead customer-facing account management strategy and planning sessions (QBRs, cadence calls, etc.)Detailed understanding of the different contracts to ensure agreement fulfillmentCrisis management
