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Description Openings for Customer Service Representatives!Robert Half has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic and fast-paced environment. This short-term contract / temporary to hire Customer Service Representative position could be for you, if you're available to work in Lenexa, Kansas.Your responsibilitiesHandle incoming telephone calls
Offer friendly, accurate customer service in a timely fashion
You will likely support business development and client referral goals by actively cross-selling and referring customers
Manage the fielding and sending of important written business correspondence Requirements - Ability to effectively interact, verbally and in writing
Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Strong problem solving and analytical skills
Proficient with diversified computer software and systems
Demonstrated ability to interact effectively with internal and external partners and clients/customers
Proven knowledge of communication
Comprehensive knowledge of Superior Customer Service
Wide ranging experience with Take Orders
Customer invoices experience
Practical knowledge of Email Correspondence
Quality experience with Inbound Telephone Calls
Well-founded grasp of Microsoft Word
Data entry experience required
General familiarity with Microsoft Excel
Backorders experience preferred
Backorders experience
Proficiency with Microsoft Office required
Experience performing extensive research to resolve complex customer inquiries
Positive attitude and an engaging businesslike approach
Strong customer service and office administrative skills
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .