Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. Talent Plus Online Assessment Information & Alternative Selection Process RequestAs part of its interview process, Pendry Manhattan West uses Talent Online Assessments, a hiring tool administered by Talent Plus, a third-party management consultant company. These Assessments consist of a series of questions related to your talents and abilities which are then analyzed by human resource professionals in conjunction with the other aspects of Pendry Manhattan West’s application and interview process. This information is one of several factors used by Pendry Manhattan West to determine an applicant’s strengths and ultimately their compatibility with a position at the Hotel. The results of Talent Online Assessments are by no means the sole or dispositive factor considered by Pendry Manhattan West when making employment decisions. Rather, Talent Online Assessments are one aspect of the larger application process. New York City Resident applicants who do not wish to participate in a Talent Online Assessment may request an alternative selection process by emailing PMW.Humanresources@pendry.com.Applicants requesting an alternative selection process should indicate the reasons for their request, and whether such request is made as an accommodation for a disability that prevents the applicant from taking a Talent Online Assessment. The data collected by Talent Online Assessments consist only of an applicant’s name and responses, and Pendry Manhattan West maintains Talent Online Assessment results under strict confidentiality.We are deeply committed to a fair and equitable hiring process. To ensure a fair and equitable process, Pendry Manhattan West has completed a bias audit of the Talent Online Assessment tools. Results can be requested by contacting PMW.Humanresources@pendry.com. Data entered into Talent Online Assessments is stored in Talent Bank. This information can be accessed by emailing a request to PMW.Humanresources@pendry.com, and will be provided within 30 days of the request. Data shall not be disclosed where such disclosure would violate local, state, or federal law, or interfere with a law enforcement investigation. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here (https://www.myworkday.com/montage/d/task/2998$46522.htmld) to apply internally. Your Journey
Welcome guests to the hotel and ensuring a pleasant arrival and departure
Coordinate with Valet Parking vendor to handle guest's valet parking
Maintain hotel's front drive, ensuring entrance is clear for all guests
Answer questions and offer assistance, giving accurate information regarding, but not limited to, outlet hours, hotel services, and directions to local attractions or meeting space
Facilitate hotel room orientations
Deliver items to guest rooms as needed
Deliver on guests' expectations and have the desire to create WOW moments
Perform additional duties as assigned that may be outside the scope of duties, based on business needs
About You
You are passionate about providing exceptional service and creating memorable moments
You have strong communication skills and the ability to collaborate in a team environment
You are open to learning, developing, and growing both yourself, personally, and helping others do the same
You are trustworthy and have integrity
Must Haves
One to two years of Customer Service experience
High School Diploma or equivalent required; Bachelor's Degree preferred
Luxury hotel experience is a plus
Prior Bellman and/or Doorman experience highly preferred
You will Enjoy
Free meals
Free uniforms and cleaning
Ongoing community outreach events
Hotel discounts
Associate events throughout the year
Healthcare benefits
DailyPay Incentive Opportunity
Physical Requirements
Standing and exerting well-paced mobility for up to 8 hours in length
Ability to bend, squat, and lift up to 60 pounds, including, but not limited to, luggage, guest items, and bags on a regular and continuing basis
Ability to push and pull carts weighing up to 250 pounds on a regular and continuing basis
must be able to bend, stoop, squat, and stretch to fulfill tasks
At Montage, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.
The pay scale for Bell/Door Attendant is $17.66 to $23.55 per hour. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
