08 Apr 2021
Kansas, Olathe, 66051 Olathe USA


NIC Inc., the nation’s premier provider of innovative digital government solutions and secure payment processing, is currently seeking applicants for a System Engineer located at our corporate headquarters in Olathe, KS.

At NIC Inc. (Nasdaq: EGOV), it’s our mission to make government interactions more accessible for everyone through technology. Our company culture is driven by a set of core values: trust, integrity, responsibility, passion, innovation, family, and community.


The Site Reliability Engineer (SRE) handles procuring, building, and implementing of automated tools for NIC's centrally managed applications. This includes handling deployment, monitoring, and troubleshooting activities for applications deployed on hundreds of application servers in a mixed Linux, Solaris, and Windows environments. Transparent deployments, fast and reliable transactions are our most visible and important metrics.


  • Support the creation and maintenance of critical Application Environments - Linux and Windows platforms
  • Support and maintain existing Deployment systems and CI environments (Puppet, Jenkins, SonarCube, Nexus, NuGet)
  • Participate and provide support in Deployment Planning meetings as required (UAT, STAGE, PROD)
  • Application Deployment On-Call for scheduled maintenance windows outside of business hours
  • Provide Tier 3 Incident Support for Applications as required to assist internal Support Teams
  • Collaborate with developers to properly automate software build, test and deploy
  • Maintain SRE's technical deployment documentation repository
  • Manage assigned project activities to achieve stated project goals, objectives, and schedules.


  • BS in Computer Science or equivalent with minimum of 4 years of relevant work experience in automation, application deployment, and/or systems administration or 4+ years relevant experience in lieu of degree.
  • Experience with infrastructure automation, infrastructure as code, automated application deployment
  • Significant proven experience working in NIX and/or Windows environments (primarily OEL/RHEL and Windows Server 2008/2012)
  • Experience with TCP/IP concepts
  • Experience with programming and scripting languages: Bash and Powershell
  • Excellent written and verbal skills (Documentation is paramount)
  • Comfortable and capable communicator and trainer
  • Experience with Puppet
  • Experience with Jenkins/Hudson
  • Experience with version control tools such as Git
  • Ability to identify and understand complex problems/issues and develop effective solutions.
  • Ability to handle multiple tasks, prioritize and meet deadlines.
  • Ability to work with minimal supervision and collaborate with teams both remote and local.


  • Docker, Mesos, and/or Kubernetes experience
  • Confluence and Jira experience
  • Service-Now Experience
  • ITIL Certification and/or experience
  • Experience with E-Commerce projects, specifically online payment engines and/or credit card transactions
  • PCI Compliance
  • Agile/Scrum Methodologies
  • Experience with Cloud Technologies (Open stack, AWS, etc.)
  • Experience with Bamboo, Travis CI, etc.
  • Experience with automation/configuration management tools: Chef, Ansible, or Salt, 1+ year.
  • Experience with additional programming ad scripting languages (Python, Ruby, PHP, Perl, or others)


  • Competitive compensation program
  • No-cost group medical insurance
  • Stock purchase plan
  • Matching 401(k) contributions with 100% vesting
  • Disability insurance
  • Life insurance
  • Company wellness program
  • Casual and fun office environment
  • Paid State holidays and vacation
  • Tuition reimbursement

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