Vacancy expired!
Our goal is to be the best retailer in USA in the eyes of our customers, associates, and business partners.
We would love to have you join the Scheels team!
Overview :
The will provide a world class customer experience by executing and enhancing the delivery and service of store merchandise in a customer’s home.
What it takes to be a Scheels Expert :
Customer Service
Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine Thank you
Culture
Approach daily tasks, projects and follow-up communication with energy and sense of urgency
Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
Show respect and appreciation for others and Scheels
Arrive to work and meetings 10 minutes early
Servant Leadership
Genuine interest and action in helping others before yourself, regardless of recognition or reward
Teach-ability
Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
Ability to adapt to a changing work environment
Ability to apply concepts of basic math, grammar, punctuation and spelling
Dress Code
Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
Efficiency
Demonstrate pride and ownership of their work while meeting expected deadlines
The Essentials :
Coordinate and adhere to a weekly delivery schedule to allow punctuality, ample time for customer questions, pre inspection of delivery location and equipment, and to ensure proper equipment function
Ensure safe and proper loading and transport of merchandise to be delivered
Efficiently assemble service and / or deliver customer and store merchandise. This may include exercise machines, trampolines, basketball hoops, safes, grills, furniture, game tables, bicycles and all other Scheels merchandise
Troubleshoot and respond to customer delivery and equipment issues
Maintain accurate and detailed records for store, customer equipment, and delivery trucks.
Execute quick and efficient ordering of parts and supplies while staying within designated budgets
Ensure a clean and professional appearance of the Scheels delivery trucks and delivery area in your store
Exceptional problem solving and analytical skills
Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedural manuals
Ability to write reports and speak effectively before groups of customers and associates
Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels policies and procedures
Ability to complete basic mathematical equations
Ability to work a varied schedule to include weekends, evenings, holidays, and scheduled training meetings
Expert Experience :
Must be at least age 21
Must possess clean, valid driver’s license and be an approved driver through DOT and Scheels Driving Standards.
High School Diploma, or General Education Degree(GED), one to three months of related experience or training; or equivalent combination of education and experience.
Activity :
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push / pull, lift, talk, and hear with or without reasonable accommodation
Very heavy work Exerting in excess of 100 pounds of force occasionally, and / or in excess of 50 pounds of force frequently, and / or in excess of 20 pounds of force constantly to move objects
Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury
Schedule :
Must be flexible to work assigned schedule between 9a.m. and 9p.m., Monday through Saturday, 10 a.m. and 6 p.m., Sunday.
Typical schedule is a set schedule that includes every other weekend and set day off during the week. Average hours per week is 40 hours.
Benefits :
Scheels offers a complete benefits package to include :
Employee Stock Ownership Program
Associate Discount
Health & Dental Insurance
Short Term & Long Term Disability Insurance
All State Accident Insurance
Employee Assistance Program
Paid Time Off
Holiday Pay
401(K) / Roth(K)
Maternity Leave
Bereavement
Equal Employment Opportunity
Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.
