Description:HIRING NOW! Monday-Friday, No Weekends, No Holidays! Benefits and 401K included. WORK FROM HOME AVAILABLE AFTER 120 DAYS The purpose of the Patient Access Specialist (PAS) is to assess patients needs, resolve issues and triage information appropriately. This includes introducing patients to Shared Solutions services, conducting their benefits investigation and coordinating their prescription with their Specialty Pharmacy. The PAS will work to remove patient access barriers and seeking out appropriate resources as needed. In addition to normal processes, this position will be expected to perform the following duties:
Data Entry
Need customer service for overflow help with other teams
Accuracy – creating accounts and cases
Updating information in accounts from Med Billers
Shift Available: M-F 7am-3:30pm CST (30 min lunch) M-F 8am-4:30pm CST (30 min lunch) M-F 8:30am-5pm CST (30 min lunch) M-F 9:30am-6pm CST (30 min lunch) M-F 10:30am-7pm CST (30 min lunch) Top Skills Details:Customer Service Medical call center Medical terminologyInsurance verification Benefits Patient accessAdditional Skills & Qualifications:Requirements:
Strong accurate data entry skills
Previous work experience in Specialty Pharmacy or Customer Service preferable
Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications and key boarding skills
Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and “customer service” skills. This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional “customer service” setting
Strong ability to multi-task and strong time management skills
Ability to function in a high-volume, fast-paced environment
Dependable and strong work ethic
Ability to accept and implement feedback and coaching
Experience Level:Intermediate LevelAbout TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
