Technical Business Analyst (OSS/BSS)

Technical Business Analyst (OSS/BSS)

08 Apr 2021
Kansas, Overlandpark, 66204 Overlandpark USA

Technical Business Analyst (OSS/BSS)

Job Responsibilities:
  • Business Analyst is primarily responsible to work with customer stakeholders, architects and elicit requirements, further owning the requirements as a Proxy Product Owner till the Product is delivered
  • Able to understand Client’s entire existing business functional and technical requirements, operations and processes
  • Determines specifications and works with an agile team to deliver moderately complex software solutions utilizing the Agile methodology.
  • Researches and maintains knowledge in emerging business domains and possible application to the business
  • Provides general direction to the team about enterprise architecture standards
  • Ability to handle multiple priorities and constant deadlines
  • Motivated individual with excellent interpersonal, communication, and customer service skills
  • Understand all the Development and Support Transition Areas in detail
  • Perform detailed analysis of Telecom Migrations & Conversion activities, outline problems, opportunities, and solutions for setting up 24/7 Support, Operations Core
  • Ensure requirements are properly documented along with a Traceability matrix to ensure 100% coverage of end to end requirements till delivery in production.
  • Test business processes and recommend solutions

Job Description:
  • Candidate must have 3+ years of working experience and in-depth knowledge of Telecom BSS (Billing & Invoicing, Subscriber LifeCycle for Prepaid & Postpaid both, Price Plan/Rate Plan, Rental agreements, Dunning, Provisioning, Auxiliary Services, Promotions, and Mediation, etc.).
  • Documentation at all important Project stages, maintaining & owning them
  • Must have a clear understanding and working experience with the technical team (business and technical Architect), articulate technical requirements, and must be able to represent the team in all conversations.
  • Outstanding verbal and written communication & documentation skills to technical and non-technical audiences of various levels in the organization (e.g. executive, management, individual contributors)
  • Hands-on over of Agile Methodologies, creating Epics/Features/User Stories/Tasks/Subtasks, Estimations, Sprint Planning, Product Backlog Planning, Conduct Sprint Demo and all other Sprint Ceremonies
  • Experience working in Data Migration Project is a plus
  • Prior to the BA role, a QA Testing background with Telecom Domain is preferred
  • Ability to persuade and influence others on the best approach to take
  • Experience of dealing with Customer and Main Product Owner
  • Written and verbal communication skills

  • Bachelor's or Master s degree in Computer Science, Computer or Electrical Engineering, Mathematics, or a related field.

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    GlobalLogic, Inc.
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