DescriptionThe Community Health Worker/ Community Management Professional 1 builds visibility and credibility of organization's products and services throughout community via members face-to-face, chats, posts, and interactions.How we Value YouBenefits starting day 1 of employmentCompetitive 401k matchGenerous Paid Time Off accrualTuition ReimbursementParent LeaveGo365 perks for well-beingResponsibilitiesThis position requires residence in or near Bowling Green, KY areaThe Community Management Professional will:Meets with members face-to-face to address needs and to establish relationships with Community Based Organizations
Strategizes methods to scale communities and drive greater connections among community members. Engages new community members.
Understands own work area professional concepts/standards, regulations, strategies and operating standards.
Work independently with with minimal supervision
Work is managed/guided by documented procedures/regulations/professional standards with some interpretation
Required Qualifications2 years' experience with Case Management and/or Social Services job experience
Travel up to 60% of the week to meet members in their homes and/or in the community and must be willing to meet with Community Based Organizations on regular basis.
Intermediate working knowledge using Microsoft Office Word and Excel
Exceptional verbal/written communication and interpersonal skills
Ability to use a variety of electronic information applications/software programs
Tuberculosis (TB) screening program- This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
Driving / Auto Insurance / Reliable Transportation- This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.
Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred QualificationsBachelor's degree
Home Health experience
Community Health Worker Certification
Experience with Medicare & Medicaid recipients
Previous experience with electronic case note documentation and experienced with documenting in multiple computer applications/systems
Experience with health promotion, coaching and wellness
Knowledge of community health, social service agencies and/or additional community resources
Bilingual- English and Spanish
Additional Requirements / AdherenceWorkstyle: Remote Work at Home with Travel, see Travel
Location: Bowling Green, KY surrounding area.
Hours: Must be available to work business hours Monday - Friday 8AM-5PM (EST), opportunity to move to 4 X 10's
Travel: Must be willing to travel up to 60% of the week to meet members in their homes and/or in the community and must be willing to meet with Community Based Organizations on regular basis.
As part of our hiring process, we will be using an exciting interviewing technology provided by Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.Work-At-Home RequirementsWAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
Satellite and Wireless Internet service is NOT allowed for this role.
A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Internal- If you have additional questions regarding this role posting, please send them to the Ask A Recruiter persona by visiting go/yammer and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website.#LI-BB1Scheduled Weekly Hours40Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=HumanaWebsite.