We're looking for an enthusiastic and detail-oriented Assistant Manager to join our team at our Jeffersontown location (3830 Ruckriegal Pkwy Suite 101). In this role, you'll play a key part in driving operational excellence and creating a positive, customer-focused environment. As Assistant Manager, you'll support the management team in overseeing daily store operations while fostering a collaborative and motivated workplace where both team members and customers thrive.Oversee daily store operations, ensuring efficient workflows and consistent delivery of excellent customer serviceLead, motivate, and support team members to maintain a positive and productive work environmentRun shifts effectively, making decisive, real-time decisions to optimize performance and address challengesManage financial transactions with accuracy and maintain proper cash handling proceduresEngage with customers professionally and empathetically, addressing concerns and ensuring satisfactionAssist in implementing and communicating company policies, procedures, and standards across the teamMaintain a clean, organized, and well-stocked store environment that reflects company standardsCollaborate with the management team to establish and achieve store goals and drive continuous improvementParticipate in employee training, development, and onboarding initiatives to build a skilled teamEnsure compliance with food safety regulations and quality standards, conducting regular audits and reviewsManage inventory levels and coordinate stock ordering to maintain optimal supply levelsAnalyze performance metrics and provide feedback to support team development and accountabilityResolve conflicts and handle challenging situations with professionalism and transparency
