Manager, Process Mining - 2406174024WDescriptionJohnson & Johnson is recruiting for a Manager, Process Mining within the JJT Strategy & Operations Continuous Process Improvement (CPI) group to be located in New Brunswick, NJ. Remote work options within North America, LATAM or EMEA regions may be considered on a case-by-case basis and if approved by the company.At Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That’s why for more than 135 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s largest and most broadly based healthcare company, we are committed to using our reach and size for good. We strive to improve access and affordability, create healthier communities, and put a healthy mind, body and environment within reach of everyone, everywhere.Every day, our more than 140,000 employees across the world are blending heart, science and ingenuity to profoundly change the trajectory of health for humanity.The CPI group is growing Process Mining! We are expanding this evolving capability across the Enterprise. We aspire to discover and improve processes using system data and fact-based insights, ultimately realizing value to the business!The manager will build and maintain process mining data models and analyses crafted to support key business initiatives, challenges, and objectives. The manager will engage closely with business customers, lead technical teams through development projects and own ongoing support activities. We are a team that is internally recoverable for its cost.Responsibilities:
Application of process mining analysis techniques in conjunction with other process improvement and data analysis techniques in pursuit of continuous process improvement and realization of bottom-line results.
Build trusted relationships with business customers.
Partner with business customers to identify, track and report business value opportunities and realization via insights derived from process mining.
Train, mentor and coach business customers and users in the application of process mining tools.
Lead discovery workshops to fully understand business partner goals and requirements to scope, plan and build impactful process mining models and analysis.
Provide cost estimates for labor, data storage, etc. for lifecycle of process mining projects.
Understand and set process mining architecture and data flow strategy.
Build process mining data models, knowledge models and studio analysis.
Establish and monitor metrics relative to process mining projects and programs.
For larger projects, create and track against project plans, tasks, milestones, risks and issues.
Own tracking and reporting of all development and ongoing support work in established CPI work tracker.
Communicate the need for change to improve business performance and act as a change agent.
Audit completed process mining development projects to ensure project results are maintained.
Lead technical resources, both internal and external, for development projects and ongoing support activities.
Own relationships of 3rd party suppliers.
Develop cost estimates and facilitate financial chargebacks to ensure full recovery of development and support expenses incurred.
Conduct process mining demos and other awareness sessions for the purpose of marketing and growing process mining.
Requirement for new hire to obtain process mining data engineer and analyst certification within 12 months of hire date. Qualifications
Bachelor level degree is required(Undergraduate degree in a related technical field i.e. computer science, data mining, business analytics, data science); Master’s degree or equivalent experience such as an MBA is preferred
Professional process mining experience building data models and analyses required
Experience with one or more of the following programming languages is preferred: Python, Jupyter Notebook or SQL
Experience with one or more of the following process mining technologies is required: Celonis, UiPath, Signavio or other equivalent programs
Experience building system data models is required
Process mining data engineer and analyst certification is preferred
Lean and/or Six Sigma Green or Black Belt certified by a nationally recognized board is preferred
Consistent track record of structured problem-solving experience based on data analysis
Ability to learn and apply statistical analysis to complex business problems
Demonstrated ability to manage multiple projects at various stages concurrently
Record of delivery against targets
Strong stakeholder management skills
Experience guiding teams in the use of new technologies
Ability to ensure compliance to standards
ITIL and/or PMP certification is a plus
Experienced communicator with an ability to make very complex concepts and offerings simple and intuitive
Demonstrable ability to influence and present potential improvements in a convincing fashion to a mixed audience, from peers to executives
The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.The anticipated base pay range for this position is $99,000 - $170,000.
The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.
Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
Employees are eligible for the following time off benefits:
Vacation – up to 120 hours per calendar year
Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
Holiday pay, including Floating Holidays – up to 13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Additional information can be found through the link below.For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefitsJohnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.Primary Location NA-US-New Jersey-New BrunswickOther Locations Latin America, North America, Europe/Middle East/AfricaOrganization Johnson & Johnson Services Inc. (6090)Job Function Business Process QualityReq ID: 2406174024W
