This is an entry level position into the area of project management. The Project Manager I (PM I) is accountable for coordinating and managing clients’ projects through all phases of laboratory operations, including project set-up and maintenance, login review, communication of analytical issues, client account maintenance, reporting, invoicing, bottle orders, client pickups, and identification of work share facilities. The PM I role fosters and develops client relationships in support of the laboratory mission.Essential Duties and Responsibilities:Project set-upProject review in LIMSSets up projectAdds any project notes (special reporting and invoicing instructions, etc.)Reviews project documentation (permits, SOW, QAPP, and purchase/task orders)Adds any project documentation to central repository (permits, SOW, QAPP, and purchase/task orders)Sets up client for Total AccessManages purchase orders, task orders, contracts, and change order requestsVerifies that lab compound lists and limits meet project requirements for new projects not quotedAdds any project specific limits/lists to LIMSDeliverable assignment and delivery routeFor new projects not quoted, confirms that EDD format is available (deliverable assignment and delivery route). Submits a helpdesk ticket for any new formats needed.Communicates project details to operationsInitiates project kick off call with client and pertinent staff, if neededEngages work share labs, service centers, and non-Eurofins Environment TestingAmerica locations as needed for new projects not quotedWorks with operations to ensure adequate capacity for incoming work (forecasting)Provides updates to operations on upcoming work Familiarity with state and national program requirements as it pertains to work mixCreate bottle ordersSchedules courier or field sampler, if neededConfirms non-Eurofins Environment Testing America subcontract labs are on the approved list and set-up as vendors for new workConfirms non-Eurofins Environment Testing America subcontract labs are on the approved list and set-up as vendors for existing workInitiates approval process for any subcontract labs not on the approved listGenerates subcontract paperworkGenerates accounting software requisition when sending subcontract samplesVerifies that lab certification meets project requirementsVerifies that lab compound lists and limits meet project requirements for new quotesFor new quotes confirms that EDD format is available (delivery assignment and delivery route). If a new format is needed, submitsFor new quotes confirms that EDD format is available (delivery assignment and delivery route). If a new format is needed, submits a helpdesk ticketEngages work share labs, service centers, and non-Eurofins Environment Testing America locations as needed for new quotesProvides supporting documentation to client as needed (contact list, bottle table with preservation, etc.)Sample ReceiptCommunicates any issues to clients for duration of projectManages incoming work for Rush and short holdsReviews log-inResolves log-in issues with clientInforms client of any log-in discrepanciesSets samples to “available” after reviewSends client sample receipt confirmationReviews draft invoice Confirms that any client needed information (purchase order, project number, etc.) is recorded in LIMS for invoicingReportingClient specific report requirementsReviews job list daily and manages due datesCommunicates any expected delays to clients before the job due dateConfirms any data anomalies (filtered > dissolved, deviations from historicals, etc.) with operations before submitting to clientReviews reports and EDDS before issuing to the clientConfirms correct report format and EDD format is usedCreates and issues final report by client due dateIssues final data packagesState reporting forms and submissionDMR formsEDD checkersData uploadCompiles case narrativesInvoicing & Client Set up Work with CSM to communicate lab capabilities to the clientRequests new client reviewConfirms sales assignments with BDMs and notifies assigned AE/BDMTakes new quote requests from clientsReviews client contract requirements / coordinates review with CSM, LD, etc.Reviews purchase ordersSubmits purchase orders for approval and returns approved orders to clientFollows up on client terms and credit limitAccount MaintenanceFollow up calls and visits with clientsProvides technical support as neededUses company resources to follow up on client requestsFamiliarity with company capabilities and key contactsForward opportunities and leads to salesForecasts upcoming workAsks for the next opportunityArea of responsibility (air, regulations, etc.)Quotes & Proposals Initiates project QAPP review with operations, QA, and subcontract labs as neededInitiates technical support from operations as needed (special requests, method development, technical review, etc.)Quote generation and approvalsReviews client quote requests for capabilities, certifications, scopeConfirms client contracts (if applicable) and pricingDetermines lab placement for the workConfirms that lab certification meets project requirementsConfirms that lab compound lists and limits meet project requirementsCreates quotesSubmits quotes for approvalSends quotes to clientForecasts quotesProvides QAPP/SOW information to the client as neededUpdates status in LIMSAccount maintenanceSubmits client complaints and participates in correction action / follow up as neededCommunicates client issues/complaints to salesFollows up on client requestsSupports the follow up of quotes/bids for tracking purposes
