As a Collector you will be responsible for performing collection activities associated with various delinquent accounts. Key responsibilities include: Analyze account statuses to identify trends and determine probable reasons for delinquency. Contact clients via phone, email, or in writing to resolve delinquencies, utilizing effective communication techniques to encourage prompt payment. Employ various strategies tailored to each situation to facilitate the collection process and ensure timely recovery of outstanding balances. Uphold the Companys professional image in all interactions with clients, ensuring respectful and constructive communication.Job Requirements:
Previous collection experience preferred.
High School graduate or equivalent.
Knowledge of collection procedures and related laws and regulations.
Ability to operate related computer applications and other business equipment.
Ability to work well in stressful situations.
Excellent verbal skills. Pleasing telephone presentation.
