Job Description:The Care Coordinator is a patient-focused role that helps successfully manage the comprehensive care of patients. This position provides customer service, proactive outreach to patients, and administrative support to clinicians and care teams. The Care Coordinator is responsible for managing inbound and outbound calls to schedule appointments, utilizing analytics to help close gaps in care, supporting patients to meet their goals, coordinating resources to help patients overcome socioeconomic barriers, and resolving patient issues when possible. This includes receiving, prioritizing, documenting, and actively resolving caregiver requests. This position reports to a Care Coordination Supervisor and works collaboratively with the Care Coordination Manager, Operations Transformation, Network Management, Care Management, Providers, and various members of clinic staff.
The Administrative Coordinator is responsible for the coordination of various administrative functions for a designated area or leader(s) in a time sensitive, accurate, and confidential nature. Primary responsibilities include task tracking, organization of data, calendar management, correspondence, travel/expense management, response to inquiries and requests, meeting management, and support of local facility needs.
The Administrative Coordinator works closely with their assigned group or leader(s) and serves as a liaison with other internal and external stakeholders. Under the direction of the leader(s), caregiver may be assigned special projects and may lead out on teams and initiatives. Work is generally focused within a department or local service line.
The Administrative Coordinator provides support of a technical nature including remote meeting management, facilitation of presentations, and management of multimedia needs both by the leader(s) and meeting support. May be responsible for department day to day operations and goals that relieve and assist the leaders of routine project or advanced administrative duties.”
Minimum Qualifications
Demonstrated organizational skills and attention to detail
Demonstrated experience managing schedules, correspondence, remote and in-person meetings
Demonstrated interpersonal verbal and written communication skills including spelling, punctuation, grammar
Preferred Qualifications
Experience in an office setting supporting a leader or department
Experience working in a healthcare setting
Experience with spreadsheets and presentation software
Customer service experience
Travel/expense management
Physical Requirements:Physical RequirementsInteract with others requiring employee to verbally communicate as well as hear and understand spoken information.Operate computers, telephones, office equipment, including manipulating paper requiring the ability to move fingers and hands.See and read computer monitors and documents.Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.Anticipated job posting close date:09/16/2024Location:Good Samaritan HospitalWork City:LafayetteWork State:ColoradoScheduled Weekly Hours:40The hourly range for this position is listed below. Actual hourly rate dependent upon experience.$18.29 - $27.42We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
