Delivery Services Manager / Backup Inside Sales (7537)

Delivery Services Manager / Backup Inside Sales (7537)

29 Jan 2025
Louisiana, Lake charles, 70601 Lake charles USA

Delivery Services Manager / Backup Inside Sales (7537)

If you’re a logistics professional looking to advance your career with a nationally established company, look no further. At L&W Supply, the Delivery Services Manager / Backup Inside Sales schedules and routes product deliveries, coordinates fleet maintenance, updates customers on delivery statuses and ensures safety and compliance.

L&W Supplyis a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. L&W Supply delivers the products and capabilities offered by a national distributor paired with the service and personal touch usually found only in a locally owned business.

Shift Schedule:

Monday - Friday 7am - 4pm

Specific duties may include:

Scheduling and routing product deliveries

Making sure trucks are not overloaded and that all loads fall within standard weight limits for each vehicle

Assessing job site delivery requirements and assigning appropriate delivery vehicles

Resolving all vehicle safety issues by routing vehicles to the appropriate service facilities for needed repairs

Keeping customers informed of delivery status

Ensuring that all OSHA and federal road procedures are followed

Participating in the hiring of drivers and material handlers, as well as their performance management

Coordinating fleet maintenance and ensuring all repairs are completed properly

Scheduling new equipment training for drivers and ensuring they are fully certified to operate the equipment

Ensuring that all drivers’ CDL licenses are current and informing drivers when their licenses or medical cards need to be updated

Answering incoming phone calls and emails to assist customers in a timely manner

Accepting payment and applying it to the appropriate customer account

Arranging with the warehouse for customer product pickup

Reordering products to keep the store and warehouse shelves well stocked

Specific qualifications include:

Excellent communication and interpersonal skills

Proven leadership experience

Proficient in Microsoft Office and data entry

Ability to prioritize responsibilities and manage multiple service needs simultaneously

Previous dispatch experience is preferred

Mechanical knowledge is a plus

Superior customer service skills

Benefits may include:

Health, dental, and vision coverage - eligible after 60 days, low out of pocket

401(k) with generous company match - eligible after 60 days, immediately vested

Employer paid employee assistance program

Employer paid short term and long term disability

Employer paid life insurance

Flex spending

Paid vacation

Paid sick days

Paid holidays

Equal Opportunity Employer / Drug Free Workplace

ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.

Job Details

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