Description Robert Half has an opening for a Front Desk Coordinator with our client in Metairie, Louisiana. This role is situated within the hospitality industry, requiring a blend of customer service, administrative, and interpersonal skills. The successful candidate will be the first point of contact for guests, ensuring a positive and welcoming experience. This is a short-term contract to full time employment opportunity.Responsibilities: Facilitate efficient check-in and check-out processes for guests Handle guest inquiries and complaints in a detail-oriented manner, providing accurate information and prompt assistance Maintain a detail oriented and friendly demeanor while interacting with guests, both in-person and over the phone Manage hotel reservations, ensuring all details are accurate and up to date Utilize the Choice Advantage software for various tasks (previous experience is beneficial but not essential) Ensure credit card payments attached to reservations are processed correctly and promptly Exhibit a high level of accountability and reliability, demonstrating flexibility in shift timings as per the demand Uphold a high standard of customer service at all times, fostering a positive environment for guests Demonstrate proficiency in using Microsoft Word and Outlook for various administrative tasks Cultivate a detail-oriented image, adhering to the dress code of black shirt and black pants until uniform is providedRequirements Proficiency in answering a multi-line phone system Experience with providing concierge services Strong customer service skills Excellent interpersonal skills for interacting with guests and staff Competency in Microsoft Outlook for managing emails and schedules Familiarity with Microsoft Word for creating and editing documents Knowledge of hotel reservation systems for booking and managing accommodationsRobert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. Apply with us today!TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
