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HVAC Service Manager General Info Job Type: Full-Time Min. Yrs. Experience: Five (5) years in HVAC and maintenance Min. Yrs. Education: Trade/Vocational school License: Universal Refrigerant License Pay: $40.00/hr. plus fringe benefit of $6.00/hr. Hours: 7:30 am to 4:00 pm Benefits:
Medical Insurance
Dental Insurance
Life Insurance
Retirement Benefit
Disability Insurance
Holidays and Vacation
Year-End Discretionary Bonus Pool Eligible
Company Vehicle with Gas Card
Tools/Instruments Provided
Cell Phone/Computer Provided
Position Overview:
We are seeking a highly skilled and experienced HVAC Service Manager to join our team. The ideal candidate will have a strong background in HVAC systems, possess excellent technical skills, and demonstrate leadership abilities. As an HVAC Service Manager, you will be responsible for overseeing the installation, maintenance, and repair of commercial heating, ventilation, and air conditioning systems. Additionally, you will be responsible for managing a team of technicians and ensuring the highest level of customer satisfaction.
Responsibilities:
Technical Expertise
Perform advanced troubleshooting and repair work on various HVAC systems, including but not limited to chiller, air handlers, heat pumps, boilers, and all unitary devices found in commercial HVAC systems.
Conduct thorough inspections and diagnostics to identify issues and provide accurate recommendations for repairs or replacements.
Install new HVAC equipment according to manufacturer specifications and industry standards.
Ensure compliance with safety protocols and regulations while working on HVAC systems.
Team Management
Supervise a team of HVAC technicians, providing guidance, training, and support as needed.
Assign tasks and projects to technicians based on their skill levels and workload capacity.
Monitor the progress of ongoing projects to ensure timely completion and quality workmanship.
Conduct performance evaluations and provide constructive feedback to technicians.
Foster a positive work environment that promotes teamwork, collaboration, and continuous improvement.
Customer Service
Interact with customers in a professional manner, addressing their concerns and providing solutions to their HVAC-related issues.
Communicate effectively with customers regarding the scope of work, timelines, and any potential additional costs.
Ensure customer satisfaction by delivering high-quality service and resolving any complaints or issues promptly.
Maintain accurate records of service calls, including detailed notes on performed work and parts used.
Administrative Tasks
Manage inventory levels of parts and equipment necessary for HVAC repairs and installations.
Coordinate with suppliers and vendors to ensure timely delivery of required materials.
Prepare and submit reports on service activities, including job completion status, technician productivity, and customer feedback.
Stay updated on industry trends, new technologies, and regulations related to HVAC systems.
Qualifications:
High school diploma or equivalent; additional certifications or technical training in HVAC systems is preferred.
Proven experience as an HVAC service manager, with a minimum of 5 years of HVAC service management experience.
Strong knowledge of HVAC systems, including installation, maintenance, troubleshooting, and repair.
Demonstrated leadership abilities with previous experience in a management or supervisory role.
Excellent problem-solving skills and the ability to make sound decisions under pressure.
Exceptional customer service skills with a focus on building positive relationships.
Strong communication skills, both verbal and written.
Proficient computer skills for recordkeeping and generating reports.
Company Info
Four Seasons Environmental, Inc. (www.fseinc.net) is a 350-associate facilities management firm. Founded in 1985 and headquartered in Cincinnati, Ohio, FSE offers a very stable work environment. Our goal of 35+ years remains the same: satisfy the customer and continuously improve. If you are looking for a nurturing company that puts the customer and the employee first, then please submit your resume for consideration.
All resumes will be kept in strict confidence
We are an institutional, commercial, full-facility operation and maintenance contractor and equal opportunity employer: including protected veterans and individuals with disabilities
Mission Statement
In a corporate culture of positive reinforcement, we will produce excellence by continuously finding better ways to serve our client as we would wish to be served.
Vision Statement
In a nurturing corporate climate where families are valued and continuous improvement is a way of life, we will treat our customer and our fellow employees as we would wish to be treated so that we will continue to be our customer’s contractor of choice.
Must be authorized to work in the US
No relocation assistance is available
Must be capable of lifting in excess of 50 lbs.
Must have a valid driver’s license.
Four Seasons Environmental, Inc. is a federal contractor and is required to comply with the Drug-Free Workplace Act of 1988 (which supersedes state laws to include cannabis). Employment is contingent on passing a 10-panel pre-employment drug screen, random drug and alcohol screenings, and background/reference checks.
