Job Description:
The Teller position requires someone who is organized, attentive, and provides exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals. This employee will respond to customer requests and inquiries, make recommendations about bank products and services, maintain, and balance cash supplies, and keep accurate bank records and financial information.Expectations:
Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
Informing customers about bank products and services.
Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
Maintaining and balancing cash drawers and reconciling discrepancies.
Packaging cash and rolling coins to be stored in drawers or the bank vault.
Keeping a clean, organized work area and a professional appearance.
Handling currency, transactions, and confidential information in a responsible manner.
Using software to track bank information and generate reports.
Following all bank financial and security regulations and procedures.
Any additional duties deemed necessary by M C Bank
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- Continuously demonstrates strong adherence to Company policies and procedures, as well as company values.```{=html}```
- Travel Required: N/AQualifications and Education Requirements:
High school diploma or equivalent experience.
6 or more months of cash handling or teller experience preferred or an equivalent combination of education and experience.
Banking experience preferred.
Must have ability to solve practical problems and deal with a variety of situations exercising flexibility, critical thinking skills and sound judgment in a fast-paced environment.
Must be detailed oriented and well organized.
Competencies:Competency with basic math.Strong communication; both written and verbal.Listens actively and invites dialogue for shared understanding.Exceptional interpersonal and rapport building skills.A patient and empathetic attitude.Strong time management and organizational skills.Adaptability and flexibility.Comfortable working in a fast-paced environment.
