The Suite Service Server Assistant is responsible for fulfilling guest requests of which may include delivering customer's In-Room food and drink orders. This role is responsible for providing the highest quality service while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation.QUALIFICATIONS:High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Alcohol Awareness Certification (must comply with State regulations)
Food Handlers certification (must comply with State regulations)
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high pressure situations.
JOB RESPONSIBILITIES:Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc.
Perform opening and closing side work according to Aimbridge Hospitality standards to ensure that guests are served promptly and efficiently.
Serve guests with all food and beverage requirements in a warm friendly courteous and professional manner.
Ensure that the room service area and Cafe wait station is kept clean and tidy.
Follow Aimbridge Hospitality's portion control and checking procedures precisely.
Be familiar with the operation of the P.O.S. system.
Follow all state liquor laws.
Maintain a warm friendly demeanor at all times.
Ensure that all hallways are free from service debris and that all room service trays are brought back to the kitchen for breakdown and bussing.
Perform other tasks/jobs as assigned by the supervisor or manager.
Surrounded by a city chock full of history, Windsor Court Hotel invites travelers to make their own memories just steps from the French Quarter. From romance to relaxation to traditional New Orleans celebrations, guests will find the best of all worlds at our award-winning hotel. Rich in style and French-inspired décor, our elegant retreat embraces the spirit and hospitality of the city while staying loyal to the luxury guests love. Earning four diamonds from AAA and four stars from Forbes, our New Orleans hotel is determined to stay distinguished, just like the city itself. Whether guests are looking to spend their days in the French Quarter or Central Business District – each within walking distance of our front doors – or prefer to lose track of time taking in views from our rooftop pool and exploring our art collection, we’ll turn your vacation fantasies into your fondest lifelong memories. Top adventures off with a trip to our spa followed by some sipping and savoring at our award-winning restaurants, lounges and tea room and visitors will start to see why just one stay at Windsor Court Hotel isn’t enough. As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:Now offering Daily Pay! Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Job ID: 2022-147910 Full-Time/Part-Time: Full-Time Street: 300 Gravier St