Your CareerAs an Associate Account Manager (AAM), You will support our customers in securing their cloud and on-premise environments, as well as their global workforce. Driven by the desire to solve their most critical cybersecurity challenges, You will work closely with Account Managers to guide clients toward the right solutions for every stage of threat prevention, detection, and response.Your ImpactCollaborate with Account Managers on new customer acquisition and the expansion of existing Palo Alto Networks customersOwn pipeline generation activities, including customer analysis, prospecting, cold calling, outreach via email and LinkedIn, as well as organizing and participating in eventsFollow up on pre-qualified leads with the sales team to ensure they are processed timely and lead to pipeline creation Document all activities and customer interactionsSupport complex sales cycles in coordination with external partners and internal teams to deliver optimal customer outcomesDevelop a strong understanding of the full Palo Alto Networks solution portfolio and the competitive landscape to effectively position offerings to customersIdentify client needs, provide guidance and information around our products and services with the goal of increasing customer satisfactionMonitor industry news and trends, assessing their impact on Palo Alto Networks products and servicesBuild long-term relationships with clients, partners, and internal stakeholdersBe a high-energy individual with a strong desire to achieve top results with a dependable, positive "can-do" attitude over the phone and in personConsistently meet or exceed metrics set by leaders and managersTravel as necessary within the assigned territory
