The Senior Office Services Associate is responsible for adding value in providing daily back office services for our client and teams.  Services include but are not limited to reprographics (copy) and mail services in both physical and digital environments, with support for services in hospitality, facilities, audio/visual, reception, and other Williams Lea service lines as needed. Shift: Monday to Friday, 9am - 5pm (with flexibility) Job duties( denotes an “essential function”)Utilize appropriate logs for all office services work.Ensure that job tickets are properly filled out before beginning work.Perform work in office services, primarily reprographics, mail and intake functions according to established procedures.Follow procedures to run jobs in proper order.Communicate with supervisor or client on job or deadline issues.Meet contracted deadlines for accepting, completing, and delivering all work.Troubleshoot basic equipment problems.Be able to lift up to 50 lbs. on a regular basis.Prioritize workflow.Performs Quality Assurance on own and work of others.Load machines with various paper, toner, supplies.Answer telephone, emails, and place service calls when needed.Interact with clients in person, over the phone or electronically.Adhere to Williams Lea policies in addition to client site policies.Use equipment and supplies in a cost-efficient manner.May train new Office Services Associates.
