Description We are offering a contract to hire employment opportunity for an Administrative Coordinator in Yarmouth, Maine, 04096, United States. The job function involves managing customer relationships, coordinating with field representatives, and maintaining client communication within the industry. Responsibilities: Establish and maintain strong professional relationships with field representatives to effectively manage workload. Act as a link between insurance companies and field representatives. Monitor workload volume within a territory and notify Field Operations Manager in case of significant fluctuations. Maintain regular telephone contact with clients to ensure satisfaction. Keep track of work past due to the company and communicate with representatives accordingly. Oversee on-time percentage for field representatives and clients, taking necessary actions for improvement. Manage and uphold billing rates within the territory. Leverage skills in Microsoft Excel, Microsoft Office Suites, Microsoft Outlook, and Microsoft Word for efficient data management and correspondence. Utilize the Management System for tracking and reporting tasks. Deliver excellent customer service while resolving customer inquiries. Requirements Proficiency in Microsoft Office Suites, including Microsoft Excel, Microsoft Outlook, and Microsoft Word. Familiarity with Management Systems. Experience with 'About Time' software. Ability to manage correspondence effectively. Experience working with C-Suite professionals. Strong customer service skills. Proficiency in data entry tasks. Excellent organizational and multitasking abilities. Strong written and verbal communication skills. Ability to work independently and as part of a team. Strong problem-solving skills. Attention to detail and accuracy in all tasks. Ability to handle sensitive and confidential information with discretion. Proven experience in an administrative or coordination role. Ability to prioritize tasks and meet deadlines. Excellent time management skills. Willingness to learn and adapt to new technologies and systems. Ability to handle high-stress situations and maintain composure. Professional and proactive work ethic. High degree of flexibility and adaptability. Strong interpersonal skills with a customer service focus. Ability to work in a fast-paced and changing environment. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
