Call Center Manager (Hanover, MD)

Call Center Manager (Hanover, MD)

16 May 2019

Call Center Manager (Hanover, MD)

Capital Remodeling is an extremely successful 30 year old marketing & sales company and has been growing at record pace with 6 offices and G R O W I N G !

Capital specializes in Windows & Kitchens and helps homeowners save money on energy bills while greatly increasing the value of their homes.

We are A+ Better Business rated, Excellent rated in Trust Pilot, and have an overall outstanding reputation.

Manager will oversee one of the most important divisions of our company located out of our corporate office in Hanover, MD office (near Arundel Mills/BWI airport).

Excellent Pay Structure with guaranteed salary plus rewarding commissions/bonuses!

Main Responsibilities Include:

Overseeing and maintaining a productive call center of about 30 different level call center reps that perform:

Cold calling, resets, calling previous clients & taking incoming calls from lead sources such as direct mail and canvassing.

Ensuring appointments are scheduled properly to maximize amount of leads out and sales

Must have:

Proven successful experience in a call center environment

Managerial experience

Availability to work early evenings and Saturdays

Positive attitude and great energy for our team

In addition to this full time position above, we also have Part time positions for early evening hours.

Respond with your resume and/or your contact information!

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