Sales & Operations Excellence Manager will lead the improvement and execution of the S&OE process for a dedicated business unit in North America, covering the order management process from Z0 to ASR (Actual Sales Revenue).This leader will collaborate and guide stakeholders and leaders spanning Commercial Operations, Distribution, Manufacturing, Order Management, Customer Project Management and Sales.In this role, you are responsible for:
Assuring clear and quantitative capacity figure are shared via S&OP and implemented across the order management chain, including IWD storage and transportation, order management, and CPM/installation resources, within the planning horizon
Preparing for and executing the weekly S&OE process for your designated business unit
Communicating with all key stakeholders who are required to participate in and need to be informed or consulted about decisions or actions
Capturing improvement opportunities into a backlog, and managing the refinement, prioritization and ultimate delivery of those improvements through the appropriate support teams, most notably including the BU GBS leader of your assigned business unit
Tightly coordinating with the accountable leaders from Tier 1 and 2 for input and escalation, and Tier 4 (Global BU) for guidance, direction and support
Collaborating with Revenue Operations to ensure that the output of S&OE is appropriately considered in the weekly and monthly revenue latest view submissions
KPIs include:Perfect Order Index (PEPF SLA Adherence)Actual Inventory Euro and DFS vs. PlanUnhealthy Inventory as % of TotalOTIFOTTPRevenue Forecast AccuracyYou're the right fit if you have a customer-first attitude and the following:
Bachelor’s/Master’s Degree in a relevant field (e.g. Business, Logistics and Supply Chain Management, Business Management)
10 + years of experience in Order Management / Supply Chain Management.
Ability to deliver accurate, analytical, and process driven way of working; comfortable analyzing and interpreting large data sets, and shaping analytical toolsets;
Self-directive problem solving capabilities
In-depth experience in the Health Systems industry, Make-to-Order fulfillment and/or downstream supply chain operations (e.g., distribution, fulfillment, demand planning, inventory management.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position (https://www.careers.philips.com/na/en/office/remote-sedentary-work-physical,-cognitive-and-environmental-pce-job-requirements) .About PhilipsWe are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
Learn more about our business (https://www.philips.com/a-w/about.html) .
Discover our rich and exciting history. (https://www.philips.com/a-w/about/our-history.html)
Learn more about our purpose. (https://www.philips.com/a-w/about/environmental-social-governance/our-purpose)
Read more about our employee benefits (https://www.careers.philips.com/na/en/best-employee-benefits) .
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here (https://www.careers.philips.com/global/en/diversity-and-inclusion) .Additional InformationUS work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.Equal Employment and Opportunity Employer/Disabled/Veteran
